Concierge

Epic Healthcare; Glendale (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Phone stipend after eligible period

Competitive Wages and Benefit Package

Flexible Schedule

Paid Time Off

Overtime Pay

Job summary

Leisure Vale Assisted Living in Glendale, CA, is hiring a Concierge to support the mission, culture, and operations of the community. You will greet guests, answer phones, assist residents, and coordinate daily tasks while maintaining logs and handling deliveries.

The role requires reliable, friendly communication, basic computer skills, and availability for flexible shifts, including weekends and holidays. Previous assisted living experience is a plus.

Qualifications

• High school diploma preferred.
• Experience in assisted living is a plus.
• No felony conviction, or conviction for fraud of the federal government.
• 18+ years of age.
• Familiar with telephone, copier, fax, and standard office equipment.
• Excellent communication skills, written and verbal in English.
• Basic computer skills: Word, Excel, Outlook.

Responsibilities

• Answer phones, take messages and transfer calls.
• Greet arriving guests in a professional, friendly manner.
• Address residents' needs and requests.
• Maintain a daily resident log and emergency information.
• Respond to emergency systems and take appropriate steps.
• Provide information to the business office for billing.

Skills

Communication

Phone etiquette

Office teamwork

Education

High school diploma

Tools

Word

Excel

Outlook

Job description

Now Hiring: Concierge

Sat-Sun 7am-3:30pm

Mon-Tue 3pm-11pm

Leisure Vale Assisted Living is a pillar in assisted living in Glendale, CA. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion.

Leisure Vale Assisted Living

413 E Cypress St,

Glendale, CA 91205

716.325.1056

Why work for us?

• Caring and compassionate environment
• Opportunity for growth, success and longevity
• Come join employees who have become family!
• Supportive Management team

Benefits of a Concierge?

• Phone stipend after eligible period
• Competitive Wages and Benefit Package
• Flexible Schedule
• Paid Time Off
• Overtime Pay

NOW HIRING: Concierge

Responsibilities of a Concierge:

• Support the mission, vision, and culture of the organization through positive communication.
• Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, associates, physicians, pharmacies and other vendors or persons.
• Contribute to team effort by being flexible in work assignments; by taking initiative, providing support, and by understanding how this position affects and compliments all other Community positions.
• Able to maintain work pace appropriate to given workload. Perform activities on schedule while maintaining regular attendance and punctuality.
• Answer phones, take messages and transfer calls.
• Greet arriving guests in a professional and friendly manner.
• Answer residents needs and requests.
• Maintain a daily resident log and resident emergency information.
• Answer emergency responder and fire alarm systems and take appropriate emergency steps.
• Provide information to business office for billing.
• Give directions and disseminate information as directed.
• Distribute written communications.
• Accept and sign for deliveries (mail, prescriptions, etc.).
• Coordinate guest room reservations as applicable.

Qualifications of a Concierge:

• High school diploma preferred.
• Previous assisted living experience is a plus.
• No previous felony conviction, or conviction for fraud of the federal government.
• 18+ years of age.
• Be familiar with how to use a telephone, copy machine, fax machine, and all other office equipment associated with this position.
• Possess excellent communication skills and the ability to effectively communicate both verbally and in writing. Must be able to read write, speak and understand English, as well as follow directions (written and oral).
• Possess basic computer skills, including knowledge of Word, Excel and Outlook.
• May be required to hold valid First Aid Certification.
• Must be willing and able to work required and scheduled shifts, including evenings, weekends, overtime and holidays.

Leisure Vale Assisted Living is an equal opportunity employer and makes employment decisions on the basis of merit. Qualified applicants are considered for employment without regard to race, religion, sex or gender, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, genetic information, or any other consideration made unlawful by applicable laws. Leisure Vale Assisted Living will consider qualified applicants with criminal histories in a manner consistent with state, federal, or local law.