Concierge

Ivy Park at Otay Ranch; California (MO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Vacation, Personal Day, Holidays

Complimentary Meals

Company Paid Life Insurance

Team Member Discount Program (LifeMart

401(k) with Company Match

Recognition Programs

Student Loan Refinancing

Pet Insurance

Employee Assistance Program

Job summary

Ivy Park at Sabre Springs is operated by Oakmont Management Group, a premier senior living provider in San Diego, CA. The Concierge greets visitors, supports residents, answers calls, and coordinates tours in a welcoming community setting.

The role requires 18+ years old, a HS diploma, and hospitality experience. Proficiency with MS Office and ability to pass health and background screenings are required.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Prefer two years in hospitality or senior living.
• Proficient with MS Office applications.
• Strong written and verbal communication skills.

Responsibilities

• Provide residents, guests and visitors with exceptional customer service.
• Answer telephones, route calls clearly and professionally.
• Monitor Emergency Alert System and respond promptly.
• Manage mail and business center tasks.
• Maintain a safe environment following safety standards.
• Collaborate with team members across departments.

Skills

Customer service

MS Office

Communication

Criminal background check

Education

High school diploma

Tools

MS Office (Word, Excel)

Job description

Pay Range: $18.00 - $19.00 Depending on experience

Join us at our Hiring Event / Job Fair on Tuesday, September 29th from 10:00am to 4:00pm. Please apply online before going to the job fair. We are looking forward to meeting you!

When: Tuesday, September 29th

Time: Anytime between 10:00am-4:00pm

Address: Ivy Park at Sabre Springs - 12515 Springhurst Drive, San Diego, CA 92128

Ivy Park at Sabre Springs is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.

With communities across California, Hawaii, Colorado, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program

The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi-line telephone, and providing clerical support to the administrative staff, in accordance with the company�s mission and values.

Responsibilities:

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Qualifications:

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two (2) years of experience in a hospitality setting or prior senior living community.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.