Concierge

Extell Development Company; Brooklyn (OH); On-site; USD 30,775 - 41,038; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

Extell Development Company is looking for a full-time Concierge at Brooklyn Point Building, Brooklyn, NY. The role requires a professional and friendly demeanor to ensure residents and guests receive five-star service in a luxury residential environment.

The ideal candidate must have experience in a similar role, excellent communication skills, and be responsive to various needs. Benefits include medical, dental, vision, and paid time off, with a pay range of $22.34-$29.79 per hour based on experience.

Qualifications

• Passionate about delivering excellent customer service.
• Professional and friendly demeanor.
• Ability to adapt, multi-task, and take initiative.
• Prior experience as a Concierge or similar in luxury settings.

Responsibilities

• Ensure residents and guests experience five-star service.
• Act as a point of contact for residents and guests.
• Arrange transportation for residents and guests.
• Provide information about property amenities.
• Follow security protocol for guests and visitors.

Skills

Excellent customer service

Interpersonal skills

Communication skills

Attention to detail

Multilingual fluency

Education

High School

Job description

Job Details

Job Location: Brooklyn Point Building - Brooklyn, NY 11201. Position Type: Full‑Time.

Education Level: High School. Salary Range: $22.34 - $29.79 per hour. Shift: Graveyard (Thursday - Monday 11:00PM - 7:30AM).

Responsibilities

• Ensuring residents and guests experience five-star service.
• Acting as a point of contact for residents and guests.
• Arranging transportation for residents and guests.
• Providing information about property amenities.
• Giving directions to local attractions.
• Assisting with the upkeep and appearance of the property.
• Receiving and distributing packages, dry‑cleaning items, documents, and other items.
• Following security protocol by checking in/out all guests, vendors, contractors, and other visitors to the property.
• Performing other duties as assigned.

Qualifications

• Passionate about delivering excellent customer service.
• Professional and friendly demeanor.
• Effective interpersonal, communication, decision‑making, and organizational skills.
• High attentiveness to detail.
• Ability to adapt, multi‑task, and take initiative.
• Responsive to various needs and requests.
• Maintains confidentiality for guests and residents.
• Prior experience as a Concierge or similar experience at a luxury residential or hotel building.
• Basic knowledge of building systems, computers, and community at large.
• Multi‑lingual fluency is a plus.

Compensation & Benefits

Pay ranges from $22.34–$29.79 per hour depending on experience. Benefits include medical, dental, vision, paid time off, and more.

Equal Opportunity Employer

This is an equal opportunity employer.