Concessions Supervisor - iThink Amphitheater

ASM Global; West Palm Beach (FL); On-site; USD 38,000 - 54,000; Full time

Job summary

Legends Hospitality in West Palm Beach is seeking a Concessions Supervisor to oversee concessions, vending, portable, and in-seat service operations. You will lead event-day staff, ensure high standards, and partner with the team to deliver smooth guest experiences.

The ideal candidate is 18+, detail-oriented, highly organized, fluent in English, and able to work flexible hours, including nights and weekends, in a fast-paced venue environment.

Qualifications

• Must be 18+ years old.
• Must meet state health requirements for food handling and alcohol service.
• Ability to work in a fast-paced, team-oriented setting.
• Must be able to lift and carry up to 50 pounds.
• Ability to work all venue events, including nights, weekends and holidays.
• Must work fluently in English and in an open-air environment.

Responsibilities

• Assist in training and counseling of event staff.
• Directly manage event day staff while interacting with customers.
• Maintain and control high-volume food and beverage inventory.
• Train, educate, and enforce responsible service of alcoholic beverages and ensure compliance.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Interact with co-workers to assure compliance with service standards and inventory.
• Conduct physical audit of inventory and product, research and reconcile.

Skills

Attention to detail

Organizational skills

Time management

English fluency

Multi-tasking

Job description

The Role

The Concessions Supervisor position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Hospitality.

Company Overview:

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It’s our expertise that makes up Legends Global. We know what it’s like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities:

The Concessions Supervisor position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Hospitality.

• Assist in training, and counseling of event staff.
• Directly manage event day staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ability to interact with co-workers in order to assure compliance with company service standards, inventory.
• Conduct physical audit of inventory and product, research and perform reconciliations.

Qualifications:

• Must be at least 18 years of age.
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to work fluently in English.
• Ability to work in an open aired environment during all climate conditions.
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work all Venue events, including extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.