Concessions Supervisor - Grand Casino Arena

Levy Restaurants; Saint Paul (MN); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants is looking for a Concessions Supervisor at Grand Casino Arena in Saint Paul, Minnesota. The role involves directing staff and managing guest interactions during events while ensuring food safety and quality.

With responsibilities covering multiple stands, the ideal candidate will have experience in foodservice, effective communication skills, and an engaging personality. Benefits include early wage access, health programs, and more.

Qualifications

• 1-3 years of experience in foodservice or hospitality, especially in concessions.
• Outgoing personality preferred for engaging with guests.
• Ability to communicate effectively in English.

Responsibilities

• Direct guest interactions and supervise staff during events.
• Set up and maintain food and beverage displays.
• Ensure adherence to food safety guidelines.
• Manage sales checks and event paperwork.

Skills

Customer service

Problem-solving

Communication

Time management

Job description

Pay Range: $19.00 to $21.00

Levy is a company that has leveraged creativity to provide unforgettable experiences across more than 200 venues in the entertainment, sports, and restaurant industries. Founded in Chicago 40 years ago as a delicatessen, Levy is now a leading presence in the Food, Beverage, and Retail industry.

Job Summary

The Concessions Supervisor at Grand Casino Arena is responsible for directing and responding to guest questions and needs. The Supervisor is responsible for 3-4 stands during the event and the initial set up of products. The supervisor should understand the content of the menu and ensure the timely delivery of food. Strict following of food and safety guidelines are required. The server is responsible for executing area setup and breakdown. The supervisor oversees the breakdown of the event once it is concluded.

Essential Duties and Responsibilities

• Meets with the directors before the event to go over details.
• Supervises staff during check‑ins and breakdowns for the zone that they cover (3-4 zones).
• Ensures all food and beverage is properly displayed and maintained throughout the event.
• Knowledgeable on all menu offerings.
• Establishes rapport with guests and understands suggestive and upselling techniques.
• Determine where guests would like to eat their meals and help them get situated.
• Thoroughly completes all event set‑up and breakdown responsibilities within timelines provided.
• Performs post‑event product inventory and restocks, as needed.
• Create, modify and close sales checks in point of sale.
• Understands all event paperwork and reports.
• Adheres to location appearance guidelines.
• Supervises and completes the open stand sheet and the closing stand sheet.
• Maintains service areas.
• Employs good safety and sanitation practices.
• Follows responsible alcohol service policies.
• Stand for long periods of time and be able to actively engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
• Lift/move materials and equipment up to 50 pounds.
• Move from sitting to standing position easily and quickly.
• Performs other duties as assigned.

Requirements

The ideal candidate will have 1‑3 year or more experience in foodservice or hospitality, particularly working concessions. An outgoing personality is preferred. The candidate should have the ability to interact with high profile guests and remain professional and dedicated to providing exceptional experience. The ability to communicate effectively by speaking and comprehending English, with the ability to problem solve and make decisions with little guidance.

Benefits

• Instapay (early access to your wages) and high interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.

Equal Opportunity Employer

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Some positions may require a Florida Level 2 background screening. Refer to https://info.flclearinghouse.com/ for details.