Concessions Supervisor

Aramark; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Aramark is seeking a concessions supervisor to oversee food service operations, including inventory, customer service, food preparation, and safety standards. You will work with a manager to coordinate staff, ensure proper training, and drive high-quality guest experiences at our Philadelphia location.

The role requires supervisory experience, flexibility to work evenings/weekends, and the ability to manage multiple tasks while maintaining safety and brand standards.

Qualifications

• Previous supervisory experience in a related role preferred
• Must be able to obtain food safety and alcohol certification
• Exhibit and practice the highest level of guest satisfaction and service skills
• Basic accounting knowledge and experience managing inventory
• Demonstrated organizational skills to improve efficiency
• Ability to coordinate multiple tasks, meet production/service time schedules, and adapt and problem solve to necessary and unforeseen changes
• Demonstrate a high level of communication skills to ensure staff is aware of all information
• Ability to operate equipment in the stand and support to get product ready for sale
• Demonstrate consistent professionalism in the execution of daily assignments
• Ideal candidate will be available to work a flexible schedule that includes evenings and weekends
• Must be able to stand/walk for an extended period, as well as occasionally lift up to 50lbs
• Must read, write, and understand verbal instructions
• Maintain emotional control under stress

Responsibilities

• Open and close the building as per management expectations
• Monitor setup and breakdown of workstations
• Monitor sanitation of workstations and equipment
• Oversee cashiers and ensure training and policies are followed
• Oversee cooking and preparation of food items per recipes and brand requirements
• Ensure correct portion sizes
• Provide product knowledge and coach staff to serve customers
• Ensure staff complete daily temperature logs
• Oversee merchandising and distribution of marketing materials
• Provide ongoing coaching and performance feedback to staff
• Inform management of escalated employee conduct issues
• Ensure staff dispose of waste properly
• Oversee staffing during peak times and address shortages
• Assist managers with ordering and inventory responsibilities
• Ensure each station has necessary equipment and supplies
• Maintain professional appearance and uniform compliance
• Occasionally work in other areas as required
• Perform tasks as requested weekly/bi-weekly/monthly
• Manage employee issues and staffing levels
• Ensure security of company assets

Skills

Supervisory experience

Guest service

Communication skills

Organizational skills

Education

Food safety certification

Alcohol certification

Job description

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The concessions supervisor is responsible for the oversight or delegation of responsibilities within the food service operation, which includes inventory, customer service, food preparation, and food safety/sanitation procedures. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.Alongside a manager who will help coordinate and lead operations, you’ll help oversee staff, collaborate with teammates, and help where needed.

Job Responsibilities

• Responsible for opening and closing the building according to expectations of the management team
• Monitors setting up and breaking down of workstations
• Monitors the sanitation of workstations, including floors, worktables, walls, refrigerators, equipment, dishes, and utensils
• Oversees the cashiers on duty and ensures that they are properly trained and adhere to the cashier policy
• Oversees the cooking and preparation of food items for the day according to the recipes and brand requirements
• Responsible for ensuring correct portion size of food items.
• High level product knowledge and ability to coach staff to effectively service the customer
• Ensures staff completes daily temp logs
• Oversees the product merchandising, line displaying, and distribution of marketing materials
• Provides ongoing coaching and performance feedback to staff members
• Informs management of escalating employee conduct issues
• Responsible for making sure the staff properly disposes of waste
• Oversees staff during peak times of operation and deals with labor shortages as needed
• Assists managers with ordering and inventory responsibilities
• Ensures each station has the equipment and supplies needed to serve the customers
• Maintains professional appearance and models compliance to uniform policies and ensures uniform compliance of staff
• Occasionally works in other areas or departments as required by your manager
• Performs tasks as requested by your manager(s) on a weekly, bi-weekly, or monthly basis
• Manages employee issues, and makes sure locations are staffed appropriately
• Ensures security of company assets

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Previous supervisory experience in a related role preferred

• Previous food experience preferred
• Must be able to obtain food safety and alcohol certification
• Exhibit and practice the highest level of guest satisfaction and service skills
• Basic accounting knowledge and experience managing inventory
• Demonstrated organizational skills to improve efficiency
• Ability to coordinate multiple tasks, meet production/service time schedules, and adapt and problem solve to necessary and unforeseen changes
• Demonstrate a high level of communication skills to ensure staff is aware of all information
• Ability to operate equipment in the stand and support to get product ready for sale.
• Demonstrate consistent professionalism in the execution of daily assignments
• Ideal candidate will be available to work a flexible schedule that includes evenings and weekends
• Must be able to stand/walk for an extended period, as well as occasionally lift up to 50lbs
• Must read, write, and understand verbal instructions
• Maintain emotional control under stress

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .