Concessions Stand Lead

Compass Group USA; Santa Clara (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy, part of Compass Group, is hiring to maintain guest services at the service desk and ensure guest satisfaction with smooth cash handling and transactions.

The role includes greeting guests, processing returns, training cashiers, preparing deposits, and enforcing company policies while supporting loss prevention efforts. Opportunities exist across venues, with perks like Instapay and more.

Responsibilities

• Greets and acknowledges every guest; maintains solid product knowledge; and provides outstanding guest service.
• Oversees and authorizes guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts; assures the completion of all PoS transactions and cash control.
• Helps train cashiers and cross-trains other associates.
• Helps prepare daily deposits, change and media; some locations have access to safe combinations and keys.
• Ensures compliance of company policies, procedures and practices; supports loss-prevention efforts.
• Oversees productivity, breaks and daily scheduling of cashiers; communicates performance issues to management.
• Maintains front-end supplies.
• Helps provide guest service, floor moves, housekeeping, display maintenance and merchandise replenishment as needed.
• Covers cashier shifts when call-offs occur.

Job description

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Summary

Maintains guest services in accordance with company standards. Expedites guest transactions and ensures guest satisfaction at the service desk. Controls all cash and media materials.

Essential Duties and Responsibilities

• Greets and acknowledges every guest; maintains solid product knowledge; and provides outstanding guest service.
• Oversees and authorizes guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts (i.e. competitive, employee sales, etc.); assures the completion of all PoS transactions and the proper control of cash and media at PoS registers.
• Helps train cashiers and crosstrains other associates.
• Helps prepare daily deposits, change and media; some locations have access to safe combinations and keys.
• Ensures compliance of company policies, procedures and practices; supports loss-prevention efforts.
• Oversees the productivity, breaks and daily scheduling of cashiers; communicates performance issues to management.
• Maintains front-end supplies.
• Helps provide guest service, floor moves, housekeeping, display maintenance and merchandise replenishment as needed.
• Covers cashier shifts when call-offs occur.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely.