Concessions Lead Supervisor - PPG Paints Arena - Concessions

Aramark; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Aramark is seeking a Concessions Lead Supervisor at the PPG Paints Arena in Pittsburgh, PA. This role oversees a food service operation, manages inventory, and ensures top-notch guest experiences in a fast-paced arena environment.

The position requires prior supervisory experience in food service, strong customer service skills, and the ability to train staff on safety and sanitation practices. Applicants may need food safety certification and the ability to work independently.

Qualifications

• Previous supervisory experience in a related role preferred.
• Previous food service experience required.
• Must be able to acquire food safety certification.
• Must be able to work independently with limited supervision.
• Demonstrates excellent customer service skills.

Responsibilities

• Schedules and assigns daily work to a food service team and supervises task completion.
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service.
• Prepares and builds food items according to standardized recipes and directions.
• Properly stores food by adhering to food safety policies and procedures.
• Sets up work stations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes work stations.
• Serves food to customers while ensuring guest satisfaction and anticipating needs.
• Replenishes food items and ensures products are stocked to appropriate levels.
• Maintains excellent customer service and positive demeanor toward guests and colleagues.
• Adheres to safety policies and procedures including PPE and asset security.

Skills

Supervisory experience

Customer service

Food safety

Staff training

Inventory management

Job description

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Title: Concessions Lead Supervisor - PPG Paints Arena - Concessions

Requisition #: 672815

Location:

Pittsburgh, PA, US, 15219

Job Description

The Concessions Supervisor is responsible for the oversight or delegation of responsibilities within the food service operation such as inventory, customer service, food preparation, and food safety and sanitation procedures Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

• Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by adhering to food safety policies and procedures
• Sets up work stations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes work stations
• Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs
• Replenishes food items and ensure product is stocked to appropriate levels
• Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including accurate food safety and sanitation
• Ensures security of company assets

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous supervisory experience in a related role preferred
• Previous food service experience required
• Must be able to acquire food safety certification
• Must be able to work independently with limited supervision
• Demonstrates excellent customer service skills

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .