Concessions In-Seat Server - Part-Time- Worcester Red Sox

Oak View Group; Worcester (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Concessions In-Seat Server, where you will deliver exceptional hospitality in a vibrant, fast-paced setting. This exciting role involves serving guests during games at a premier venue, ensuring their dining experience is memorable. With a focus on teamwork and communication, you'll be part of a diverse team dedicated to creating an enjoyable atmosphere. Enjoy competitive hourly pay plus tips, along with benefits like a 401(k) savings plan. If you thrive in dynamic environments and are passionate about customer service, this opportunity is perfect for you!

Benefits

401(k) savings plan

401(k) matching

Qualifications

• Experience in a fast-paced environment preferred.
• Must acquire and maintain a Food Handlers Card and Alcohol Awareness Certification.

Responsibilities

• Provide quick and professional service to guests.
• Maintain knowledge of the menu and ensure food is served at proper temperatures.
• Communicate effectively with kitchen staff and other team members.

Skills

Customer Service

Teamwork

Communication

Food Safety Knowledge

Education

High School Diploma or G.E.D.

Job description

Concessions In-Seat Server | Part-Time| Worcester Red Sox

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Concessions In-Seat Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role will pay an hourly wage of $15.00 plus tips

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

Polar Park is a baseball park in Worcester, Massachusetts, serving as the home of the Worcester Red Sox, a Minor League Baseball team competing at the Triple-A level and an affiliate of the Boston Red Sox.

Responsibilities

• Maintains knowledge of the menu and any special items being offered.
• Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
• Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill-over.
• Maintains availability to work throughout baseball season.
• Maintains high responsiveness to customer desires and requests.
• Maintains a professional and clean appearance.
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.

Qualifications

• Experience working in a fast-paced, high volume environment preferred
• Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
• Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.