Concessions & Guest Experience Associate – Part Time

Milwaukee Succeeds; Menomonee Falls (WI); Vor Ort; USD 17.000 - 21.000; Teilzeit

Zusammenfassung

Marcus Theatres in Wisconsin is seeking a Concessions Attendant to support the theatre operations and ensure guest satisfaction. This role involves handling loyalty transactions, selling food and beverages, and maintaining a clean concession area with strict adherence to safety policies.

The position requires flexible availability for evenings, weekends, and holidays. You will work in a fast-paced, high-volume environment and contribute to delivering outstanding hospitality and service to guests.

Qualifikationen

• Strong interpersonal, verbal, and written communication skills.
• Flexible and available to work late evenings, weekends, and holidays.
• Able to work in a high-volume, fast-paced team environment.
• Have a passion for delivering unparalleled hospitality and high quality service.
• Ability to follow all cleanliness, sanitation, and personal hygiene practices.

Aufgaben

• Greet guests and complete loyalty transactions and thank the guest.
• Sell food and beverage items at the concession stand.
• Meet sales expectations through loyalty card sign-ups, upselling and sampling.
• Operate point-of-sale terminals and make accurate change.
• Prepare food and beverage orders while following safety policies.
• Fill online concession orders and prepare for pickup.
• Perform daily concession maintenance and stocking.
• Maintain cleanliness of concession areas and follow safety guidelines.
• Ensure guest service is friendly, helpful and fast.
• Answer questions and resolve concerns; uphold Marcus' standards and programs.
• Assist with other functions as instructed by management.

Kenntnisse

Interpersonal skills

Verbal communication

Written communication

Team environment

Hospitality mindset

Jobbeschreibung

Marcus Theatres in Wisconsin is seeking a Concessions Attendant to support the theatre operations and ensure guest satisfaction. This role involves handling loyalty transactions, selling food and beverages, and maintaining a clean concession area with strict adherence to safety policies.

The position requires flexible availability for evenings, weekends, and holidays. You will work in a fast-paced, high-volume environment and contribute to delivering outstanding hospitality and service to guests.