Concessions Attd, PT

Marcus Theatres; Fargo (ND); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Free Movies

Job summary

Marcus Theatres in Fargo is hiring a Concessions Attendant to support the theatre operations and ensure guests receive friendly, fast service. You will handle food and beverage items, operate the cash register, and help keep the concession area clean and well stocked.

This part time role requires evening and weekend availability, a positive attitude, and a willingness to learn safety and sanitation policies.

Qualifications

• No minimum education required.
• Must be able to work evenings, weekends, and holidays.
• Strong interpersonal and verbal/written communication skills.
• Willingness to learn and follow safety procedures.

Responsibilities

• Greet guests and process loyalty transactions with a friendly manner.
• Sell food and beverages at the concession stand.
• Operate POS terminals and handle cash accurately.
• Prepare and package orders while following safety policies.
• Maintain cleanliness and stocking of concession area.
• Assist guests with questions and maintain high guest satisfaction.
• Follow social distancing guidelines as directed.

Skills

Customer service

Cash handling

Communication

Teamwork

Job description

Description

Starting Pay: $13/hr. Variable Shifts; Part Time; Free Movies – Century Cinema – Concession Attendant

Broad Description of Duties

Under the direction of the theatre management team, the Concessions Attendant is responsible for providing support in the theatre and ensuring a very high level of guest satisfaction and cleanliness of the theatre. Tasks will be handled in a friendly, courteous, helpful, timely, and professional manner.

This position reports to a member of the theatre management team or General Manager.

Essential Functions/Job Duties

Associates must be able to perform the essential functions of the position with or without reasonable accommodation.

• Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest;
• Sell food and beverage items at the concession stand;
• Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling and sampling;
• Operate point-of-sale terminals and make accurate change;
• Prepare food and beverage orders while following company food safety policies, as well as those of local regulatory agencies;
• Fill online concession orders and prepare for pickup;
• Perform daily concession maintenance duties, including daily stocking;
• Follow instructions on safe use of all chemicals/cleaning materials;
• Clean and sanitize the concession stand and beverage areas for guests and associates;
• Monitor and communicate social distancing guidelines;
• Make certain guest service is friendly, helpful and fast;
• Answer questions from guests and resolve any concerns;
• Uphold Marcus' high standards and execute company-wide programs;
• Assist with other functions as instructed by the General Manager or a member of the management team
• The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Job Requirements

• Must be 16+ in age
• Must be able to work into the evenings (some evenings can end between 12:30a-1:30a)
• Must be available to weekends
• Must be available for holidays
• Possess strong interpersonal, verbal, and written communication skills;
• Willing and motivated to learn new skills and tasks to meet the changing demands of the industry;
• Flexible and accessible work schedule that includes late evenings, weekends and holidays as dictated by business needs;
• The ability to work in a high-volume, fast-paced, team environment;
• Have a passion for delivering unparalleled hospitality and high quality food & service;
• Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies

Physical Requirements

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is required to stand, and/or walk. The employee must occasionally lift and/or move up to 35 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Wearing a face mask is required during scheduled working hours. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Work is performed in a theatre environment. The noise level is usually moderate to high with an occasional loud environment. Wearing a face mask is required during scheduled working hours. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Required

• No minimum education required

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.