Concessions

common-man-great-american-dining; Plymouth (NH); On-site; USD 17,000 - 22,000; Part time

Job summary

Great American Dining is seeking a Concessions Attendant to deliver friendly, fast-paced food and drink service at the theatre. You will stock counters before performances, assist with artist load-in/out, and help reset the venue after shows while maintaining high cleanliness and guest satisfaction.

Ideal candidates have prior hospitality experience and are comfortable handling cash and POS transactions. 18+ and TEAMS certification may be required.

Qualifications

• High school diploma or GED.
• Experience in customer service and hospitality industry.
• Prior bartending experience.

Responsibilities

• Provide fast-paced food and drink service to guests.
• Stock service counters before shows and assist with load in/out.
• Maintain cleanliness of theatre, counters and entryways.
• Assist with guest questions and promotions and support management.
• Uphold Common Man’s service standards.

Skills

Food & Drink Service

POS & Cash Handling

Restock Product

Maintain Cleanliness

Load In/Out

Guest Support

Team Collaboration

Education

High school diploma or GED

Tools

MIRCOS POS

Job description

Concessions Attendant

Summary/Objective

Concessions Attendants provide fast-paced food and beverage service to all guests, prep and stock service counters before shows, assist with artist load/load out and green room hospitality, and reset the venue after all performances; all while maintaining a friendly and helpful demeanor. This position plays a major role in a guest's overall theatre experience. A concession attendant must be outgoing and possess good communication skills with the ability to think and act quickly while retaining self-composure to support the needs of management, artists, vendors, and guests.

Essential Functions/Skills

• Food and Drink Service: Provide excellent, friendly, and fast-paced food and drink service while adhering to all State & Federal Laws and Regulations. Ability to make popcorn, pour drinks, serve food, and sell retail items. Bartending experience a plus.
• POS and Cash Handling: Basic cash register use ringing in orders, maintaining an accurate cash drawer, and providing proper change. MIRCOS point of sale experience a plus.
• Restock Product: Keep all stations stocked and ready for service.
• Maintain Cleanliness of Theatre: Including cooking equipment, counters, shelves, glass display cases, main theatre, green rooms, lobby and stairways, bathrooms, and entryway.
• Load In/Out: Must be able to lift 50 lbs to assist artist with equipment load in and out.
• Guest Support: Staying up to date on upcoming movies, live performances, menus, pricing, and promotions to answer guest questions and resolve any concerns.
• Assist with other functions as instructed by Management.
• Uphold Common Man’s high standards and deliver "WoW" service.

Position Type/Expected Hours of Work

Hourly, Part-Time. Weekends Required. Regular evening shifts and occasional day shifts.

Travel

No travel is expected for this position.

Preferred Education and Experience

• High school diploma or GED.
• Experience in customer service and hospitality industry
• Prior bartending experience

Additional Eligibility Qualifications

• Must be 18 or older.
• Must maintain a TEAMS certification

AAP/EEO Statement

It is the policy ofGreat American Dining to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.