Concession Attendant - Cosley Zoo - Seasonal

Wheaton Park District; Wheaton (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a forward-thinking organization where you can create memorable experiences for patrons. As a Concession Attendant at a popular zoo, you'll serve delicious food and drinks while ensuring top-notch customer service. This seasonal role offers a unique opportunity to work outdoors and engage with visitors in a fun and dynamic environment. If you have a passion for service and enjoy a flexible work schedule, this position is perfect for you. Embrace the chance to be part of a team that values integrity, fun, and exceptional service.

Qualifications

• Must have good customer service and verbal communication skills.
• Must be able to work a flexible schedule including weekends.

Responsibilities

• Serve concession items and assist with food service and preparation.
• Process transactions accurately using the point of sale system.
• Maintain safety protocols and provide high-quality customer service.

Skills

Customer Service Skills

Verbal Communication Skills

Flexibility

Education

Minimum Age of 16

Tools

Point of Sale System

Job description

Opportunities with Wheaton Park District

create. discover. play.

Opportunities At Wheaton Park District

Share with friends or Subscribe!

Current opportunities are posted here as they become available.

For Current Employees only: To apply for an internal job opening, click here !

If you are interested in volunteering with Wheaton Park District, click here !

Concession Attendant - Cosley Zoo - Seasonal

This position is responsible for serving concession items to patrons at the Zoo and completes all tasks involved with food service and preparation. This is a seasonal position from March through October. This position is dependent on weather conditions.

REQUIRED EDUCATION, QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES

Minimum of sixteen (16) years of age. Must have good customer service skills with good verbal communication skills, and be friendly and personable. Must be able to work a flexible schedule including weekends and holidays.

ESSENTIAL FUNCTIONS

• Follow the food service operations manual in the use of concession equipment.
• Assist with counting, stocking, and storing of inventory.
• Accurately and efficiently process transactions using the point of sale system, taking measures to safeguard revenue.
• Prepare and serve food/drink items following the food service operations manual guidelines.
• Assist with all opening and closing procedures and complete associated paperwork.
• Seek guidance from the Senior Concessions Attendant as needed.
• Maintain the highest level of safety in the work area through implementation of safety protocols and procedures.
• Provide a high quality of customer service in a professional manner to the internal customer that will facilitate team building and exceptional customer service to the external customer.
• Follow the Wheaton Park District and Cosley Zoo policies, procedures, and guidelines.
• Proactively support the V.A.L.U.E.S. (integrity, fun, commitment, adaptability and growth, kindness, and service) on a daily basis.
• Maintain good safety awareness and follow all safety guidelines and procedures.

REQUIRED CERTIFICATIONS, LICENSES, ETC

Must have and maintain: valid proof of current Illinois Food Handler Training Certificate or obtain within 30 days of hire.

PHYSICAL DEMANDS

Must be able to: frequently remain in a stationary position in a small concession area for long periods to time; occasionally move items weighing up to 10 lbs. and occasionally up to 25 lbs. This position must be able to grasp items such as sodas, food items, etc. and have good hand-eye coordination while servicing customers. This position will rarely ascend/descend stairs, position one’s self to reach items over head and below waist, and move over uneven ground.

ENVIRONMENTAL DEMANDS

Must be able to: continuously remain in a very small booth and will be exposed to all weather conditions including rain, cold, snow, heat, humidity, etc. including biting and stinging insects and bugs; and rarely exposed to animal hair/dander/feces.

HOURS

9:30am-4:30pm seven days/week. Requires at least one weekend day.

SALARY

$15.00 - $16.00 per hour DOE

SALARY RANGE

Minimum - Midpoint - Maximum

$15.00 - $18.75 - $22.50

The Wheaton Park District is an equal opportunity employer. EOE/M/F/D/V