Computer Support Specialist - Pipeline

Orion Consortium, LLC.; Annapolis (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Orion Consortium, LLC. is seeking qualified candidates for a Help Desk / IT Support role in Annapolis, MD. The position provides technical assistance to computer users, answering questions and resolving problems both in person and remotely, covering hardware, software, printing, email, and operating systems.

This is a pipeline position for an anticipated new contract, with staffing expected to begin in November 2026. TS/SCI with Full-Scope polygraph is required.

Qualifications

• Provide technical assistance to computer users; troubleshoot hardware, software, printing, email, and OS issues.
• Experience or ability to work with end users and resolve inquiries efficiently.

Responsibilities

• Provide technical assistance to computer users in person, by phone, or remotely.
• Troubleshoot hardware, software, printing, email, and OS problems for clients.

Job description

TS/SCI FS poly required.

*This is a pipeline position for an anticipated new contract, with staffing expected to begin in November 2026. Employment opportunities are contingent upon final staffing requirements. Applications are being accepted in advance to identify qualified candidates for potential openings.*

Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Illustrative examples: Computer Network Support Specialist, Computer User Support Specialist, End-User Support Specialist, Help Desk Technician, IT Support Specialist

Requirements TBD

Clearance Required: TS/SCI with Full-Scope polygraph