Computer Operations Analyst 2-19133 - Roy Utah

Northrop Grumman; United States; On-site; USD 75,000 - 110,000; Full time

Job summary

Northrop Grumman seeks a Computer Systems Analyst for its Roy, Utah location. On-site, full-time, with a Secret clearance requirement. Travel up to 10% and strict adherence to information security procedures are expected.

The role supports classified government contracts, collaborating with software, hardware, and network teams to resolve complex system issues across multi-domain environments.

Qualifications

• Master's degree with 0 years of experience; OR a Bachelor's with 2 years; OR an Associate's with 4 years; OR a High School Diploma with 6 years.
• Knowledge of Windows Server Operating Systems and workstation support.
• Active Secret clearance at time of hire; ability to obtain access to SAPs as required.

Responsibilities

• Perform as a Computer Systems Analyst on classified government contracts.
• Communicate effectively with customers; maintain satisfaction.
• Report task statuses in written and oral format.
• Work across disciplines to isolate issues between software, firmware, and hardware.
• Adhere to security policies and assist with cybersecurity documentation.

Skills

Windows Server Admin

Security Clearance

Technical Support

Education

Master's Degree

Bachelor's Degree

Associate's Degree

High School Diploma

Tools

ServiceNow

JIRA

Job description

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE REQUIRED FOR START: Yes

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

Northrop Grumman is seeking a Computer Systems Analyst for its Roy, Utah location. This role will be performed on site, full time in our Roy location and does not allow for telecommuting.

The responsibilities of this role include, but are not limited to, the following:

• Perform as a Computer Systems Analyst in support of classified government contracts.


• Exhibits good communication skills, an energetic approach, and patience with customers.


• Establishes and maintains customer satisfaction according to defined objectives while adhering to established policies.


• Report task statuses as required for all recurring and non-recurring efforts in written and oral format.


• Begin supporting working across disciplines to isolate issues between software, firmware, and hardware, between software and operating systems, between networks and applications, and between one-time events and recurrent systematic problems.


• Awareness of operations surrounding multi-user computer systems, including collaboration with network, software, and system engineers, PC desktop technicians.


• Able to support multiple networks, under limited direction ensuring necessary administration tasks are completed following all security policies and procedures.


• Assist with installing, upgrading/patching, troubleshooting systems, in support of configuration management.


• Provide assistance in maintaining backup and recovery services, manage windows file systems and disk space, and manage virus protection on a routine basis.


• Assist with creation of windows user and computer accounts, file permissions and security access lists.


• Assist with testing of new product releases to ensure compatibility to minimize user impact.


• Follow documented technical processes and procedures as assigned.


• Assist with troubleshooting issues with vendors; evaluate vendor products, services, and suggestions.


• Adhere to strict Information Systems security guidelines in all cases.


• Assist in maintaining security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM).


• Prepare documentation for input to Cybersecurity.


• Support environments by means of ticketing requirements systems (ServiceNow, JIRA, etc.)


• Raises issues that require senior level attention or involvement.


• Lifts and moves equipment up to 50 pounds.


• Work after hours, and weekends, as needed.

Basic Qualifications:

• Master's Degree with 0 years of experience; OR a Bachelor's Degree with 2 years of experience; OR an Associate's Degree with 4 years of experience; OR a High School Diploma (or equivalent) with 6 years of experience is required


• Knowledge of Windows Server Operating Systems and workstation support


• Candidates must meet the U.S. Government 8140 requirements for a Systems Operation Analyst. CompTia Security+, ISC CISSP, or equivalent is necessary


• Candidates must have an active Secret level clearance at time of hire.


• Candidates must have the ability to obtain, and maintain, access to Special Access Programs as a condition of continued employment

Preferred Qualifications:

• Windows Server Administration experience to include, Active Directory, and Group Policy


• Knowledge of NISPOM Chapter 8, DCID 6/3-ICD 503, RMF, STIG, JAFAN, or JSIG information system environments


• Understanding of basic ne