Compressor Air Field Service Technician

Atlas Copco; Appleton, Northern (WI, KY); Hybrid; USD 79,901,000 - 83,069,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) retirement plan match

Paid time off

Life & Disability insurance

Paid training

Company vehicle with laptop & mobile

Overtime eligibility

Job summary

Atlas Copco Group, a leader in compressed air and power solutions, seeks a Service Technician in Wisconsin who can work remotely with travel within a 1–2 hour radius of Appleton. You will service, install, and repair industrial equipment, learn advanced systems, and maintain strong customer relationships.

The role emphasizes safety, documentation, and on-call availability; a high school diploma and English fluency are required, with EPA certification a plus.

Qualifications

• 1-2 years of technical experience in mechanical, maintenance, or electrical field.
• Experience with maintenance, overhaul, and repair of industrial equipment incl. electrical, hydraulics or pneumatics; HVAC a plus.
• Able to work independently and meet deadlines.
• Customer-focused and ownership of meeting customer needs.
• Proficient with computers for work orders, parts orders, and training.
• Supply your own basic required tools.
• Willing to travel for paid training (Rock Hill, SC).
• Lift up to 50 lbs; work in industrial environments with temperature extremes.
• Valid driver's license; fluent in English.

Responsibilities

• Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, low pressure blowers.
• Set, install, and pipe compressor systems.
• Learn about VSDs, refrigeration, networks, remote monitoring, and air audits.
• Pressure wash and clean the equipment pad and surroundings.
• Communicate with customer and Service Manager; present repair options.
• Complete service documentation: service reports, startup forms, warranty forms, oil sample forms, parts return docs.
• Attend training at Air Academy with Senior Service Technicians.
• Promote safety procedures and use of PPE.
• Provide high level customer service and respond to needs.
• Participate in rotating 24/7/365 on-call; travel to customer locations including overnight.
• Subject to random drug testing.

Skills

Independent work

Customer-focused

Computer literacy

Basic mechanics

Electrical theory basics

HVAC knowledge

Education

High School Diploma or equivalent

EPA Certification

Job description

To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
• You will set, install, and pipe compressor systems.
• You will display the ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
• You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
• You will attend training at our Air Academy and train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel &possible overnight travel depending on the assigned territory
• You will be subject to random drug testing.

To succeed, you will need

• You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field. Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred. Experience in HVAC a plus.
• You are able to work independently and complete tasks within assigned deadlines.
• You are customer-focused and take ownership of meeting the customer's needs.
• You can use computers to complete work orders, ordering parts and training.
• You can supply all basic required tools.
• You will participate in occasional travel to Rock Hill, SC for paid training.
• You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.
• You have the ability to use computers to complete work orders
• A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
• You have a valid driver's license and are fluent in English.

This position requires that you reside within reasonable commute (within 30 minutes to one hour) of the assigned territory. Proof of residency will be required.

• The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.

In return, we offer

Attractive benefits Include:

• Flexible benefits plan including medical, dental, and vision.
• Generous 401 (k) retirement plan match in addition to an automatic contribution.
• Competitive paid time off and sick time.
• Life & Disability insurance.
• Paid training
• Excellent paternal, adoption, and maternal leave.
• Equipped with a company vehicle, laptop, cell phone and uniform.
• $28- $29/hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.

Job location

Remote position
This role is fully remote. You will be required to travel within a 1 - 2 hour radius surrounding Appleton, WI

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Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Visit the Atlas Copco website