Compliance Support Coordinator

Benecardpbf; Town of Florida (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Benecardpbf is looking for a Compliance Coordinator to ensure enterprise-wide regulatory compliance across their pharmacy benefit management and vision operations. This role involves monitoring healthcare regulations, developing compliance documentation, and assisting with audits and compliance training.

The ideal candidate will have experience in healthcare compliance, excellent analytical skills, and proficiency in Microsoft Office. This position is crucial for maintaining compliance and supporting various operational initiatives.

Qualifications

• Experience in healthcare, PBM, pharmacy, vision, or managed care environments preferred.
• Strong knowledge of healthcare regulations and compliance frameworks.
• Ability to manage multiple priorities, deadlines, and cross-functional projects.

Responsibilities

• Monitor, review, and interpret state and federal healthcare regulations.
• Develop and maintain compliance documentation.
• Assist with annual audit and monitoring work plans.

Skills

Analytical skills

Problem-solving skills

Attention to detail

Communication skills

Regulatory knowledge

Organizational skills

Education

Experience in healthcare, PBM, pharmacy, vision, or managed care environments

Background in regulatory compliance or healthcare operations

Tools

Microsoft Office (Excel, Word, PowerPoint)

SharePoint

Job description

Benecard Companies is seeking a detail‑oriented and proactive Compliance Coordinator to support enterprise‑wide regulatory compliance across our pharmacy benefit management (PBM), pharmacy services, and vision operations.

Reporting to the Sr. Regulatory Compliance Analyst, this role plays a key part in ensuring compliance with state, federal, and contractual requirements, while supporting auditing, monitoring, risk mitigation, and regulatory change management initiatives.

This is an excellent opportunity for professionals interested in healthcare compliance, PBM regulations, pharmacy operations, and audit/monitoring programs located in Bonita Springs Florida.

Key Responsibilities

Regulatory Monitoring & Compliance Support

• Monitor, review, and interpret state and federal healthcare regulations impacting PBM, pharmacy, and vision operations
• Analyze regulatory updates and communicate compliance impacts and guidance to internal stakeholders
• Develop and maintain compliance documentation, including policies, procedures, manuals, and regulatory summaries
• Support implementation and ongoing updates of compliance programs aligned with laws, client requirements, and contracts
• Identify, assess, and track compliance risks and collaborate with stakeholders to develop mitigation strategies
• Review compliance inquiries and escalations, determine risk exposure, and recommend next steps
• Coordinate intake, investigation, and resolution of compliance issues, ensuring proper documentation and follow‑up
• Monitor corrective action plans (CAPs) and remediation efforts

Audit, Monitoring & Oversight

• Assist with annual audit and monitoring work plans and coordinate assigned activities
• Support delegated entity and vendor oversight, including compliance reviews and issue tracking
• Maintain compliance tracking tools to ensure timely completion of obligations
• Analyze trends, performance indicators, and compliance metrics
• Support FWA program initiatives, including detection, prevention, and reporting
• Assist in monitoring and documentation of potential FWA risks

Training, Communication & Reporting

• Provide guidance on regulatory requirements impacting operations and client commitments
• Assist with development and delivery of compliance training and education materials
• Prepare reports, dashboards, and summaries for Compliance Committees and leadership
• Coordinate compliance meetings and facilitate cross‑functional collaboration

Operational & Cross‑Functional Support

• Support client onboarding, product development, and regulatory change initiatives
• Collaborate with Legal, Operations, IT, HR, Sales, and Client Services
• Assist with regulatory filings, audits, and market conduct examinations
• Maintain organized compliance records for audit readiness

Qualifications

Education & Experience

• Experience in healthcare, PBM, pharmacy, vision, or managed care environments preferred
• Background in regulatory compliance, quality improvement, or healthcare operations
• Experience with contracts, delegated entities, or vendor oversight is a plus
• Strong knowledge of healthcare regulations and compliance frameworks (PBM, CMS, state regulations preferred)
• Excellent analytical, critical thinking, and problem‑solving skills
• Strong written and verbal communication skills
• Ability to manage multiple priorities, deadlines, and cross‑functional projects
• High attention to detail and strong organizational skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Project); SharePoint a plus
• Ability to work independently and collaboratively in a fast‑paced environment