Compliance Support

Worldwide Golf Shops; Santa Ana (CA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) matching

Paid time off and sick time

Flexible hours

Office-wide golf outings

Job summary

Worldwide Golf Shops is seeking a full-time EDI Coordinator for their Santa Ana, CA location. This role will ensure successful execution of EDI and logistics transactions while working closely with vendors and the purchasing team.

The ideal candidate will have customer service experience, excellent organizational skills, and proficiency in Microsoft Excel. The position offers competitive pay and great company culture with benefits such as medical, dental, and flexible hours.

Qualifications

• 1+ year of EDI related/customer service experience preferred.
• Excellent organizational and multitasking capabilities.
• Intermediate skill set in Microsoft Excel required.

Responsibilities

• Analyze and report all EDI and logistics transactions.
• Deliver compliance reports supporting current requirements.
• Monitor communication with vendors for compliance.

Skills

Customer service experience

Organizational skills

Multitasking

Microsoft Excel

Communication skills

Education

Bachelor's Degree (preferred)

Tools

SPS Commerce

SAP

Job description

Job Details

Job Location: Santa Ana, CA 92705

Position Type: Full Time

Job Category: Corporate Positions

Location: Fully onsite role, M-F (~40 hrs per week) at Worldwide Golf Headquarters in Santa Ana, CA

Job Description

Responsible for the successful execution and reporting of all EDI and logistics transactions. This role acts as an essential go-between, working with but not limited to: vendors, stores and purchasing team.

Primary Responsibilities

• Analyze, report and elevate as needed all electronic data interchange systems to ensure compliance with applicable controls and standards.
• Deliver final compliance reports and document results to support all current compliance requirements. This role requires a strong understanding of EDI systems, compliance processes, and the ability to work closely with various teams within the organization to drive compliance and efficiency across all platforms and teams.
• Track and address issues that trigger financial chargebacks.
• Monitor and communicate with vendors to ensure compliance with our current guidelines and negotiated freight programs.
• Support and promote changes and enhancements to existing and new transaction mappings.
• Assist with training personnel in EDI support activities.
• Provide general customer service as necessary.
• Process (import / review / submit) PO’s as needed.
• Process (generate / analyze / communicate) EDI and logistics reports with vendors and internal shareholders to align with Worldwide Golf Compliance established in the company guidelines.
• Maintain documentation of compliance activities for vendors and stores.
• Logistics support by routing BOL’s, reviewing freight invoices, researching, and suggesting LTL, and freight changes suitable to us.
• Help maintain ERP item information such as backorder dates, End of Life from daily inventory feeds.
• Collaborate with stores to resolve current issues.

Desired Qualifications

• 1+ year of EDI related / customer service experience either in a business or technical capacity is preferred. (Open to recent graduates with their Bachelor’s Degree who are looking to learn and grow!)
• Excellent organizational and multitasking capabilities with knowledge of customer service and phone etiquette principles and practices, with clear, concise, and accurate communication skills.
• Must be ethical, meticulous, organized, dependable and can work with people in various departments and levels within and outside the organization, while solving issues and quickly addressing concerns.
• Demonstrated ability to manage multiple priorities within the confines of a tightly defined deadline.
• Intermediate skill set in Microsoft Excel is required.
• Plus: Exposure to and familiarity working with SPS commerce is a plus, but not required.
• Plus: Experience working with SAP is a plus, but not required.
• Plus: Golf knowledge is a plus, but not required.

What We Offer

• With 95+ golf stores and a growing family of e-commerce brands, Worldwide Golf is now one of the largest golf companies in the US.
• Strong company and job stability (we’ve been in business over 50 years).
• A great company culture, including flexible hours, good work-life balance, and office-wide golf outings (perks also include discounts on all our products!).
• Medical/dental/vision benefits, 401(k) matching and HSA with company contribution. Paid time off and sick time are offered with increasing tiers based on tenure.
• This role has excellent room for growth and great work-life balance.
• The pay range for this position is $20.00 - $24.00 per hour. Individual starting pay within this range may depend on geography, experience, expertise, and education/training.