Compliance Specialist II

101 Rogers Memorial Hospital, Inc.; Town of Oconomowoc (WI); Sur place; USD 65 000 - 100 000; Plein temps

Résumé du poste

Rogers Behavioral Health in Wisconsin seeks a Compliance Specialist II to manage incident investigations, lead program audits, and ensure adherence to Joint Commission, state and federal standards. The role includes educating staff, tracking corrective actions, supporting surveys, and traveling up to 50% to Rogers locations to conduct surveillance rounds.

A bachelor’s degree and 3–5 years in regulatory roles are required, with strong organizational and communication skills.

Qualifications

• Bachelor’s degree in political science, social services, business, healthcare or related field required.
• Experience conducting audits with joint commission or state agency preferred.
• 3 to 5 years’ experience with regulatory agencies.
• Demonstrate understanding of Joint Commission, State and Federal regulatory requirements and risk management responsibilities.

Responsabilités

• Manage daily assigned incident or other serious event investigations within assigned programs.
• Complete program audits to ensure compliant processes and outcomes.
• Interview staff, discuss regulations and Rogers policies; provide staff education on compliance.
• Prepare findings report; track action items and follow up for resolution.
• Assist during Federal, State and Joint Commission surveys; provide documents as needed.
• Travel to Rogers locations up to 50% for surveillance rounds.

Connaissances

Audit management

Regulatory compliance

Incident investigations

Documentation

Communication

Travel up to 50%

Formation

Bachelor's degree

Description du poste

Summary

The Compliance Specialist II is responsible for managing incident and investigation reporting events and will complete internal audits of each program to monitor and ensure compliance with State, Federal, and Joint Commission Standards.

Job Duties & Responsibilities

The Specialist II will be responsible to manage daily assigned incident or other serious event investigations that occur within the assigned programs they are responsible for. They will support program documentation compliance by completing chart audits. They will complete program audits to ensure processes the organization implements compliant outcomes. If the outcomes are not compliant, recommend making appropriate changes to the issues giving rise to non-compliance. Perform quarterly (four per year) program audits within all assigned programs they are responsible for. These surveys may occur in Rogers Inpatient Hospital, Residential and Outpatient settings. The program audits will require the Specialist to: Interview staff, discuss regulations, standards and Roger’s policies. Provide education to staff when needed in all areas related to compliance with these standards. Prepare findings report. Track action items for follow up and revisit on follow up surveillance rounds to ensure resolution. They will assist during Federal, State and Joint Commission surveys as needed, conducting tours and providing necessary documents as appropriate. Participate in the Rogers Operating System to ensure action plans and follow-up projects to address any regulatory deficiencies identified are addressed. Utilize key metrics and reporting tools related to all department functions. Promote a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills. Be open to change and actively support change. Be open to others’ ideas and points of view. Facilitate change in a positive and agile atmosphere. Conduct self in a professional manner. Demonstrate organizational skills that promote timely response to all inquiries and to task completion. Communicate with all individuals in a positive and professional manner. Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solutions. Communicate concerns and provide solutions for the same. Attend outside seminars and/or educational classes to promote professional growth. Demonstrate a positive and professional attitude toward parties outside the hospital (provider relations representatives, managed care contractors, visitors, vendors, etc.). Comply with the hospital’s policies and procedures, including Human Resources, Infection Control, and Employee health policies and programs. Project a professional image by wearing appropriate, professional attire. Perform other duties as assigned. Ability to travel up to 50% of the time.

Additional Job Description: Physical/Mental Demands

Ability to be flexible regarding work area and assignments. Ability to write/type accurately to effectively communicate information and ideas. Detail-oriented with strong organizational skills. Possess integrity and initiative. Be tactful, helpful, courteous, dependable, flexible, efficient, cooperative, and be able to follow instructions and need minimal supervision. Ability to maintain confidentiality. Possess a positive attitude toward work and Rogers Memorial Hospital and be able to accept constructive criticism. Work takes place inside the building at a desk, with some walking and standing. Reaching, handling and fingering are necessary to operate various office machines. Talking and hearing are necessary to record minutes, take dictation, transcribe and communicate. Verbal and hearing ability required to interact with patients and employees. Numerical ability required to maintain records and operate a computer. Verbal and hearing ability required to interact with patients and employees. Numerical ability required to maintain records and operate a computer. Tact required to interact effectively with employees and professional staff. Logical thinking and discretion required to make decisions in initiating and implementing policies and procedures and standards. Must be able to read and communicate through written, verbal, and auditory skills and abilities. Physically/Mentally able to perform job duties as verified by a physical exam by a licensed physician, per post-employment physical. Ability to travel to Rogers locations to conduct surveillance rounds.

Education/Training Requirements

Bachelor’s degree in political science, social services, business, healthcare or related field required. Experience conducting audits with joint commission or state agency preferred. 3 to 5 years’ experience with regulatory agencies. Demonstrate an understanding of Joint Commission, State and Federal regulatory requirements and risk management responsibilities. Must hold a valid driver license and must be granted insurable status by the Rogers Memorial Hospital insurance policy. Drivers License - Cert With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance Flex spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

About Rogers Behavioral Health

Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S. The System also includes Rogers Behavioral Health Foundation which supports patient care, programs, and research; and Rogers InHealth an initiative that works to eliminate the stigma of mental health challenges. For more information, visit rogersbh.org.

Equal Opportunity

EOE/MFDV Equal Employment Opportunity – Rogers Behavioral Health