Compliance Services Associate

Sovos; Hopkins (MN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Global Mentoring Programs

AI Tools and Technology from Day 1

Continuous Learning and Development

Language Learning Support

Global Employee Recognition Platform

Job summary

Sovos is seeking a Compliance Services Associate in the United States to manage compliance workflows, ensure regulatory deadlines are met, and help clients navigate Sovos software with clarity. This entry-level to mid-level role offers a client-facing path and opportunities to impact processes with AI tools.

The role emphasizes data handling, accurate reporting, and proactive client support as essential contributions to the Sovos Compliance Cloud platform.

Qualifications

• Proven experience with Microsoft Excel and data handling.
• Strong customer service orientation and clear client communication.
• Able to document client needs and communicate to non-technical audiences.

Responsibilities

• Perform client-facing tasks within our platform, including data mapping, importing, print file creation, and transmittal file generation.
• Meet all client and regulatory deadlines with accuracy and consistency.
• Import, reconcile, and document data according to client-specific requirements.
• Train clients on navigating and using our software effectively.
• Submit remittances to federal and state agencies accurately and on time.
• Identify opportunities to improve internal processes, increase efficiency, and reduce risk using AI tools.

Skills

Microsoft Excel

Customer service

Communication skills

Attention to detail

AI-assisted tools

Job description

Compliance Services Associate – Sovos SOVOS

Compliance Services Associate

Managed & Professional Services

• Full-Time
• United States

Build Your Future With Us

The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.

Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.

The Role

At Sovos, we're looking for a Compliance Services Associate to serve as a trusted resource for our clients. In this role, you'll manage compliance workflows, ensure regulatory deadlines are met, and help clients navigate our software with clarity and confidence. It's a strong starting point for someone ready to apply their skills in a meaningful, client-facing capacity.

More Specifically, You Will

• Perform client-facing tasks within our platform, including data mapping, importing, print file creation, and transmittal file generation.
• Meet all client and regulatory deadlines with accuracy and consistency.
• Import, reconcile, and document data according to client-specific requirements.
• Train clients on navigating and using our software effectively.
• Submit remittances to federal and state agencies accurately and on time.
• Identify opportunities to improve internal processes, increase efficiency, and reduce risk, using AI tools where applicable to streamline workflows.

What You Bring to Sovos

• You're comfortable with core computer software and have strong skills in Microsoft Excel.
• You bring solid customer service experience, with a focus on active listening and clear documentation of client needs.
• You communicate effectively, both verbally and in writing, with technical and non-technical audiences alike.
• You're detail-oriented and can work independently while adapting to shifting priorities.
• You're comfortable using or learning AI-assisted tools to support compliance workflows and client service.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire.

The Process

We believe in a transparent and comprehensive hiring process. Here's what you might expect:

1. Pre-Employment Assessment

   Regionally specific assessments we use to mitigate bias and give every applicant a fair shot.

2. Video Interview

   A chance to meet as many qualified applicants as possible and get to know you beyond your resume.

3. Meeting with a Recruiter

   A conversation to talk through the role, your experience, and your goals.

4. Live Interviews with the Hiring Team

   Meet the people you'll work with and dig into the day-to-day of the role.

What Does Sovos Offer You?

At Sovos, we are committed to offering competitive pay and benefits that reflect both industry and market standards.

We expect that this role will pay a base salary that ranges between $45,000 and $55,000 annually. Compensation may vary outside of this range depending on several factors including a candidate's qualifications, skills, competencies, experience and location. While we are committed to giving an overview of compensation, salary is just one component of our comprehensive Total Rewards package. We offer a host of additional benefits, which can include:

• Global Mentoring Programs
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Flexible Time-Off
• Comprehensive Health, Dental and Vision Insurance
• 401(k) with company match
• HSA with Sovos match
• Tuition Reimbursement
• Volunteer Time Off and Charitable Giving Match

Equal Opportunity Employer

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.

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