Compliance Risk Advisor

Mountain America Credit Union; United States; Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Friendly, inclusive work environment

Job summary

Mountain America Credit Union is seeking a Compliance Risk Advisor to provide second-line support in compliance advisory areas and to contribute to the CMS. The role applies subject matter knowledge to solve moderately complex issues, documents analyses, and supports risk-informed guidance with escalation for higher-risk matters.

The position is hybrid, based at Mountain America Center in Sandy, UT, with in-office expectations on Monday and Tuesday, and requires collaboration with peers to

Qualifications

• Minimum 2 years of related compliance, risk, audit, banking experience.
• Bachelor’s degree in Business, Finance, Risk Management, or related field preferred.
• CUCO or CRCM designation preferred.

Responsibilities

• Provide detailed compliance advisory support in key functional areas.
• Perform compliance risk assessments and gap reviews.
• Review marketing materials for regulatory accuracy.
• Support regulatory change implementation.
• Maintain records of advisory conclusions and training reviews.

Skills

Regulatory knowledge

Regulatory research

Risk assessment

Documentation

Excel skills

Communication skills

Independent judgment

Collaboration

Education

Bachelor’s degree in Business, Finance, Risk Management, or related field

Equivalent combination of education and experience

Tools

Smartsheet

Archer

KeyStone

AI tools

Job description

Job Summary

The Compliance Risk Advisor provides detailed second-line support in key compliance advisory areas and contributes to Mountain America's Compliance Management System (CMS). The role applies subject matter knowledge to solve a variety of common business issues, works on problems and projects of moderately complex scope, and exercises independent judgment within defined practices and procedures to determine appropriate action. The Advisor supports risk-informed guidance, credible challenge, documentation, analysis, and program delivery while escalating complex or higher-risk matters for senior review.

Job Description

LOCATION Mountain America Center - Hybrid 9800 S Monroe St Sandy, UT 84070

SCHEDULE Full Time; this is a hybrid schedule with some weekly in office expectation, based on business need. *Typical days in office will be Monday and Tuesday

To be effective, an individual must be able to perform each job duty successfully. Provide detailed compliance advisory support in key functional areas and respond to common business-unit questions by applying intermediate regulatory knowledge within established guidance and escalation protocols.

Support projects within defined scope; use defined practices, procedures, templates, and risk assessment tools to identify regulatory requirements, document impacts, and recommend appropriate action.

Review business-unit and annual procedure updates for regulatory compliance and assess alignment with linked board policies, enterprise standards, disclosures, training, controls, and related procedures.

Review routine or defined-scope marketing materials, external communications, internal communications, and existing training content for regulatory accuracy; route higher-risk, novel, or complex materials for senior review.

Perform structured compliance risk assessments and gap reviews using established templates and criteria; identify potential gaps, control weaknesses, or areas requiring clarity and recommend appropriate action.

Exercise independent judgment within defined practices and procedures to solve common business issues, evaluate unique circumstances, and assist in making recommendations.

Support issue management administration and follow-up by tracking requests, obtaining status updates and evidence, maintaining complete records, and escalating overdue, incomplete, or potentially higher-risk items.

Maintain clear, accurate, and timely records of advisory conclusions, issue support, project reviews, procedure reviews, training reviews, and material reviews using established documentation and reporting methods.

Assist with moderately complex data analytics and provide periodic reports and updates required by the team; validate source information and identify exceptions requiring follow-up.

Support regulatory change implementation by gathering information, documenting defined impacts, tracking assigned actions, and escalating cross-functional, complex, or unresolved matters.

Collaborate with peers and business-unit partners to deliver results, contribute to team effectiveness, share working knowledge, and guide new hires on established processes and tools.

Comply with applicable laws, regulations, internal policies, department standards, budgets, and deadlines; perform other duties as assigned.

Knowledge, Skills, and Abilities

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Knowledge of financial institution compliance, the compliance profession, and relevant industry practices, including foundational knowledge of operations, deposits, lending, payments, consumer protection, and fair lending requirements.
• Working knowledge of, and continued development in, compliance advisory, regulatory research, risk assessment, issue tracking, procedure review, and documentation methods and procedures.
• Understanding of business applications and how policies, procedures, disclosures, training, controls, systems, and member outcomes connect within the CMS.
• Analytical thinking and problem solving for issues and projects of moderately complex scope.
• Application of defined risk assessment criteria and templates, attention to detail, documentation discipline, organization, and follow-through.
• Clear verbal and written communication, including concise documentation of findings, status, and escalation needs.
• Credible challenge, cross-process linkage identification, collaboration, and data analysis and validation using Microsoft Excel or comparable tools.
• Ability to exercise independent judgment within defined practices and procedures and determine appropriate action.
• Ability to solve a variety of common business issues, evaluate unique circumstances, assist with recommendations, and elevate matters outside established guidance.
• Ability to work productively both independently and collaboratively, manage multiple assignments and deadlines, adapt to change, and contribute strongly to team effectiveness.
• Ability to acquire and apply additional regulatory and business knowledge.

Education and Experience

Typically requires a minimum of 2 years of related experience in compliance, risk management, audit, banking, or a comparable discipline. Bachelor’s degree in Business, Finance, Risk Management, or a related field preferred. An equivalent combination of education and relevant financial services, compliance, risk management, or audit experience may be considered.

Licenses, Certifications, Registrations CUCO or CRCM designation preferred.

Technology Proficiency with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel. Experience with Smartsheet, analytical or reporting software is beneficial. Experience with Archer, KeyStone, or comparable financial institution systems is beneficial. Proficiency with AI-enabled tools to support research, analysis, documentation, and efficiency is beneficial.

Physical Abilities / Working Conditions

Physical Demands Ability to sit, talk and hear consistently Vision Requirements Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Color vision (ability to identify and distinguish colors) Weight Lifted or Force Exerted Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally Environmental There are no unusual environmental factors (such as a typical office) Noise Environment Moderate noise (business office with computers and printers, light traffic)

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.

Benefits

• We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America.

Company Culture

Follow @MountainAmericaLife on Facebook and Instagram to see why our team members love working at Mountain America! Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, Montana, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our team members and our success.

Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, automatic payment options and access through a large branch network.

When making decisions, we always put members' needs first. It's just the way we do business and a part of the 'people helping people' philosophy of credit unions.