Compliance Officer

Yes! Communities; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Salary bonus

Health plan

Life & 401K

Company culture

Job summary

Yes! Communities, Inc. is seeking a Compliance Officer to identify, document, and address violations within the community, including home inventory, yard maintenance, and common areas, in accordance with company, municipal, and state requirements.

You must maintain professionalism and provide quality customer service in resolving resident concerns. Essential duties include conducting inspections, delivering correction notices, maintaining updated readiness reports, following up on monthly

Qualifications

• Excellent oral and written communication skills.
• Must be self-motivated and able to work with minimal supervision.
• Proficiency with Microsoft Office.
• Strong customer service skills.

Responsibilities

• Identify violations within the community involving home inventory, yard maintenance, and common areas.
• Conduct inspections as directed by the community Manager.
• Prepare and deliver correction notices to residents and maintain update reports.
• Follow-up assessments of inspections and work orders.
• Ensure compliance with municipal, state, and environmental requirements.
• Provide professional customer service to resolve resident complaints and concerns.
• Communicate community rules and regulations to residents as needed.
• Maintain safe work environment in the maintenance department and with Contractors.

Skills

Excellent oral and written

Self-motivated

Microsoft Office

Customer service

Education

High School Diploma or equivalent

Basic Maintenance Experience

Job description

COMPLIANCE OFFICER

Your role at YES!

In this role, you will help Identify, address, and formally document violations within the community involving home inventory, yard maintenance, and common areas, in accordance with both company and municipal/state requirements. You must be able to maintain a high level of professionalism and provide quality customer service in resolving resident complaints and concerns. You will regularly communicate to resident’s the community rules and regulations, as needed. And as part of the team, you will be relied upon to ensure that the working conditions within the office as well as the maintenance group meets all guidelines and expectations throughout the day.

Essential Functions:

• Identify violations within the community involving home inventory, yard maintenance, and common areas.
• Conduct Inspections as directed by the community Manager of home sites, ensuring homes are properly maintained by residence.
• In communication with resident follow-ups concerning condition of homes and the community amenities.
• Preparing and delivering corrections notices to residents, maintaining update reports of readiness of home sites and common areas.
• Follow-up assessments of monthly inspections and work orders of home sites and common areas.
• Ensure Municipal and State Agency requirements are in compliance surrounding community environmental concerns.
• Provide professional and good customer service assisting the community manager to resolve resident complaints and concerns.
• Communicate to resident’s the community rules and regulations, as needed.
• Ensure a safe work environment is adhered to in the maintenance department and Contractors assigned, as directed by the community Manager
• Ensure company assets are maintained via inspections documented for accountability and proper operation.
• Additional duties as assigned by Supervisor
• Duties subject to change, as deemed appropriate by Management

Required Skills:

• Excellent oral and written communication skills
• Must be self-motivated, independent and able to work with minimal supervision
• Computer Skills including Microsoft Office software products
• Customer service skills

Education and Experience:

• High School Diploma or equivalent
• Customer Service
• Basic Maintenance Experience

Benefits:

• Competitive Salary and bonus plan
• Medical, dental, vision and PTO
• Life insurance and 401K
• Unique and Vibrant Company Culture