Compliance Manager, Program Operations (Remote)

Rula; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Remote-first

Health benefits

401(k)

Paid parental leave

Wellness stipend

Time-off policy

EAP

Home office stipend

Job summary

Rula is a remote-first mental health care company seeking a Compliance Manager to support day-to-day compliance needs. You will provide advisory guidance to business stakeholders, conduct investigations, and help advance policy governance under the Director of Compliance.

The ideal candidate has 5+ years in healthcare compliance, strong regulatory interpretation skills, and experience collaborating with Legal. This is a remote US-based role (excluding Hawaii) with potential for growth.

Qualifications

• Bachelor's degree or equivalent required.
• 5+ years in healthcare compliance including policy development and program implementation.
• 3+ years conducting or supporting compliance reviews and investigations.
• Experience collaborating with Legal on compliance concerns and risks.
• Strong written and verbal communication skills.
• Ability to interpret and apply HIPAA, CMS guidance, OIG program guidance, and other healthcare laws.

Responsibilities

• Provide compliance advisory support to business stakeholders.
• Independently perform compliance investigations.
• Assist with auditing and monitoring activities.
• Advance policy governance and development.

Skills

Regulatory interpretation

Stakeholder collaboration

Compliance investigations

Communications

Regulatory knowledge

Education

Bachelor's degree or equivalent

Master's degree or JD

Tools

Zendesk

Salesforce

EHR platforms

AI tools

Reporting/data platforms

Job description

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We are seeking a collaborative and detail-oriented compliance professional to support and strengthen our Compliance program. The Compliance Manager will report to the Director of Compliance and be instrumental in supporting the company’s day-to-day compliance needs. This role will focus on providing compliance advisory support to business stakeholders, independently performing compliance investigations, assisting with auditing and monitoring activities, and advancing policy governance and development. The ideal candidate is analytical, solutions-oriented, and comfortable translating regulations into practical guidance that balances risk and business needs.

Required Qualifications

• Minimum of Bachelor's Degree or equivalent
• 5+ years of experience in healthcare compliance, including policy development, regulatory interpretation, and program implementation
• 3+ years conducting or supporting compliance reviews and investigations
• Experience collaborating with business and other key stakeholders (i.e. Legal) on compliance concerns and risks
• Strong and concise communication skills, verbally and in writing
• Demonstrated experience interpreting and applying healthcare regulations, including HIPAA, CMS guidance, OIG compliance program guidance, and other applicable federal and state healthcare laws

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Master's Degree and/or Juris Doctor or equivalent advanced training in healthcare law, compliance, or public health
• 2+ years of experience in telehealth, privacy and/or behavioral health compliance
• 2+ years of experience conducting compliance audits and risk assessments
• Certification in general healthcare compliance
• Experience using tools such as Zendesk, Salesforce, EHR platforms, AI tools, and reporting/data platforms to support compliance operations, research, investigations, monitoring, and reporting

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access: Start saving for your future
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP): Supporting your mental and physical health
• Quarterly department stipend: Fun team-building activities or in-person gatherings
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.