Compliance Manager

Winter Haven; Winter Haven (FL); On-site; USD 62,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401(a) Retirement Plan

12 paid holidays

12 vacation days

12 sick days

Education/Tuition assistance

Employee Assistance Program

Job summary

City of Winter Haven is seeking a Compliance Manager to lead permitting, monitoring, and reporting for water and wastewater programs. You will serve as the primary liaison with regulatory agencies, consultants, and the public, directing backflow and pretreatment activities while ensuring adherence to evolving rules.

The role requires a four-year degree, five years of relevant experience, and a valid Florida driver’s license.

Qualifications

• Bachelor's degree in a related field.
• Five years of experience in water utility compliance.
• Ability to oversee permitting and reporting programs.
• Strong communication with regulators, engineers, and the public.
• Valid Florida driver’s license and good driving record.

Responsibilities

• Oversees compliance, permitting, monitoring, and reporting for the water and wastewater divisions.
• Acts as liaison between department, regulators, consultants, and the public.
• Directs backflow, Pretreatment/FOG, permits, inspections, and audits.
• Coordinates sampling for annual drinking water, wastewater, and pretreatment reports.
• Maintains compliance records and data for facility permits.

Skills

Utility compliance

Billing software

Project management

Communication

Team coordination

Safety standards

Public relations

Driver's license

Education

Bachelor's degree

Tools

AMI systems

Billing programs

Job description

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Champion clean water and environmental safety in our community! You'll guide our permitting, monitoring, and compliance programs while helping to shape the future of our water utility systems.

• Job Title: Compliance Manager
• Category: Full-Time
• Application Closing Date: November 5, 2026, 5:00 p.m.
• $62,005.00 - $83,803.20 Annually, Pending Job Related Experience
• Annual Step for Performance Pay Adjustments
• 12 Paid Holidays Per Year
• 12 Vacation Days Minimum, Earned Per Year
• 12 Sick Days Earned Per Year
• Medical, Dental, Vision, and Life Insurance Benefits
• 401(a) Retirement Plan and Social Security Coverage
• 457 Deferred Plan Options
• Education/Tuition Assistance Program; and Training and Development Opportunities
• Employee Assistance Program – to include Mental Health Assistance/Services

Oversees compliance, permitting, monitoring, and reporting for the water and wastewater divisions, while serving as the primary liaison between the department, regulatory agencies, consulting engineers, and the general public.

Supervises and participates in establishing lines of communication and interaction between the department, regulatory authorities, consulting engineers, conservation groups, water management districts, the general public, and other state utility systems. Establishes lines of communications with operations, water, and wastewater divisions regarding compliance issues. Oversees and directs the water distribution backflow program. Directs Industrial Pretreatment/FOG division including but not limited to new and existing industry permits, industry inspections, and compliance. Keeps up to date with regulations and rule changes through DEP, DOH, and EPA. Oversees inspections and audits by DEP and DOH on wastewater and water divisions. Works with departments to correct any deficiencies and report back to governing body. Oversees reporting of Sanitary Sewer Overflows (SSOs) and sampling of water bodies affected. Supervisory responsibility for compliance staff working on programs such as Lead and Copper, PFAS, GSR inspections, elevated tank inspections, and Industrial Pretreatment.

Coordinates all sampling activities for Annual Drinking Water, Wastewater, and Industrial Pretreatment reports. Collaborates with Wastewater division and local industries when establishing or adjusting Local Limits. Collaborates with Water and Wastewater divisions in collecting and analyzing lab data, developing trends from data collected to help in identifying operational adjustments to ensure compliance. Collaborates with the Water and Wastewater divisions on gathering the required data and information for facility permit applications. Collaborates with the Department's Water Conservation Specialist to assist in the enforcement of the City's irrigation schedule. Maintains annual capacity data associated with the City's Water Use Permits and Wastewater Treatment Facility Permits. Oversees the maintenance and retention of compliance related materials and records.

Knowledge, Skills & Abilities:

• Thorough knowledge of the utility construction and repair process for water, sanitary sewer, and reuse lines as well as lift stations, sewer system.
• Must possess knowledge in water meters and AMI systems, including a background in billing programs, work order systems, and project management software.
• Knowledge of confined space access specifications, communicable disease control standards, and other safety precautions and concerns.
• Must be computer literate and possess the ability to understand, interpret, explain, and carry out written and oral instructions.
• Ability to plan and coordinate the work of labor crews.
• Must be able to establish and maintain an effective working relationship with employees and the public. Must be willing to perform physical work outside under adverse weather conditions.
• Graduation from an accredited four-year college or university with a Bachelor's Degree, in related fields preferred.
• Five years of experience with water utility compliance preferred.
• An equivalent combination of education and experience that is determined to be directly related to the foregoing specific requirements may be substituted.

Special Requirements:

• Possession of a valid Florida driver’s license with a good driving record as determined by the City of Winter Haven.
• Possession of a valid Confined Space Supervisory Certification or the ability to obtain within six (6) months of employment.
• Absence of non-prescribed controlled substances in the applicant's system as verified through a screening process administered by a laboratory approved by the City of Winter Haven.

Physical / Environmental Factors:

• Must have the physical ability, strength, and flexibility to perform the job functions in the work environment.
• Must be willing to perform physical work outside under adverse weather conditions.
• Reasonable accommodations will be made for otherwise qualified individuals with a disability.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND A DRUG-FREE WORKPLACE

Our Mission: Enriching lifestyle through exceptional service.

Category Full Time Status Open Posted October 22, 2026 2:15 PM Closing November 5, 2026 5:00 PM

Physical Address
500 Third Street NW
Winter Haven , FL 33881