Compliance Manager

Caesars Entertainment; Las Vegas (NV); On-site; USD 120,000 - 160,000; Full time

Job summary

Caesars Digital is seeking a Compliance Manager to provide analysis and guidance across teams that build and maintain our digital platform. You will partner with Operations, Business Intelligence, Payments & Fraud, Marketing, and Product to develop controls, audits, and regulatory reports.

You will represent Caesars Digital to regulators, conduct internal audits, train staff, and drive alignment with evolving state laws on sports betting and online gaming across Caesars locations.

Qualifications

• 3 - 5 years’ experience in a Compliance Manager or Senior level role.
• Experience working in the Casino / Gambling industry in a legal or compliance-related role is required
• An interest in sports betting and gambling is preferable
• Excellent interpersonal skills and ability to establish trusted relationships with regulators
• Well organized, able to prioritize work
• Efficient and confident communicator, strong collaboration and influencing skills

Responsibilities

• Stay up to date with legal rulings, precedent, and competitor activity in states where Caesars Digital is active
• Interpret regulatory requirements in new states that legalize digital gambling and manage any team expansion required
• Create a process of marketing communications approval, and deliver timely approvals & feedback to marketing teams & external agencies involved
• Create and manage internal controls and audit compliance against such controls within the digital business
• Write jurisdiction-specific promotional submissions/promotional terms and conditions in a timely, accurate, and correctly formatted fashion
• Ensure that promotional campaigns, affiliate agreements, and product releases are compliant with applicable gambling regulations
• Manage all regular compliance with our Internet Gaming Manager and appropriate federal and state regulatory agencies
• Ensure that the digital business is aligned with compliance’s best practices across Caesars Digital, including our retail locations, across all states
• Analyze customer data and case learnings to continuously improve compliance
• Build and promote positive relationships with external partners, suppliers, and stakeholders
• Research allowability of proposed product enhancements and system integrations
• Represent Caesars Digital to external agencies, including regulatory bodies and other government agencies
• Review on-site content, such as House Rules, Terms, and Conditions, Privacy Policy
• Provide compliance guidance to Operations, Marketing, Customer Support, Development, Payments & Fraud teams
• Generate Incident Reports based upon investigations into system outages
• Complete weekly audit of Responsible Gaming activities, including Customer Support contacts and regulatory submissions
• Respond to inquiries or requests for comment from regulators or other agencies
• Review customer complaints and submit to regulators
• Present Compliance introduction at orientation
• Any other duties as assigned given the rapidly evolving regulatory landscape

Skills

Regulatory compliance

Stakeholder management

Communication

Organization

Legal/regulatory experience

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

As the Compliance Manager, you will provide compliance analysis and guidance to the teams that create and maintain the Caesars Digital platform. You will partner with the Operations, Business Intelligence, Payments & Fraud, Marketing, and Product departments to develop internal controls, permissible research solutions, and generate required reports. You will represent Caesars Digital to regulators, create and complete internal audits, train employees, and develop relationships with external agencies. You will work with Caesars Digital senior leadership, legal department, and external advisors to drive proactive alignment to regulations and other states legalizing sports betting and gambling.

How You Will Create the Extraordinary

• Stay up to date with legal rulings, precedent, and competitor activity in states where Caesars Digital is active
• Interpret regulatory requirements in new states that legalize digital gambling and manage any team expansion required
• Create a process of marketing communications approval, and deliver timely approvals & feedback to marketing teams & external agencies involved
• Create and manage internal controls and audit compliance against such controls within the digital business
• Write jurisdiction-specific promotional submissions/promotional terms and conditions in a timely, accurate, and correctly formatted fashion
• Ensure that promotional campaigns, affiliate agreements, and product releases are compliant with applicable gambling regulations
• Manage all regular compliance with our Internet Gaming Manager and appropriate federal and state regulatory agencies
• Ensure that the digital business is aligned with compliance’s best practices across Caesars Digital, including our retail locations, across all states
• Analyze customer data and case learnings to continuously improve compliance
• Build and promote positive relationships with external partners, suppliers, and stakeholders
• Research allowability of proposed product enhancements and system integrations
• Represent Caesars Digital to external agencies, including regulatory bodies and other government agencies
• Review on-site content, such as House Rules, Terms, and Conditions, Privacy Policy
• Provide compliance guidance to Operations, Marketing, Customer Support, Development, Payments & Fraud teams
• Generate Incident Reports based upon investigations into system outages
• Complete weekly audit of Responsible Gaming activities, including Customer Support contacts and regulatory submissions
• Respond to inquiries or requests for comment from regulators or other agencies
• Review customer complaints and submit to regulators
• Present Compliance introduction at orientation
• Any other duties as assigned given the rapidly evolving regulatory landscape

What You Will Need

• 3 - 5 years’ experience in a Compliance Manager or Senior level role.
• Experience working in the Casino / Gambling industry in a legal or compliance-related role is required
• An interest in sports betting and gambling is preferable
• Excellent interpersonal skills and ability to establish trusted relationships with regulators
• Well organized, able to prioritize work
• Efficient and confident communicator, strong collaboration and influencing skills

ADDITIONAL REQUIREMENTS

• Must be able to sit for extended periods
• Must be able to type and talk on the phone for extended periods
• Regular attendance in the office

About Us

At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.

As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.