Collection Agency Compliance Manager

Trusting Social; Dallas (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading consulting agency in Dallas seeks a Compliance Manager to build and scale their compliance operations. This role involves overseeing the Compliance Management System and Third-Party Risk Management while collaborating closely with Legal and Operations in a fast-paced environment. The ideal candidate will have extensive compliance experience, including familiarity with FDCPA and relevant regulations, and must hold RMAI CCCP certification. Join to help shape modern compliance standards in an AI-native agency.

Qualifications

• 7–10+ years of compliance experience in collections, financial services, fintech, or regulated services.
• RMAI CCCP certification or equivalent with required state collections licenses.
• Strong working knowledge of FDCPA, CFPB guidance, and state collections laws.

Responsibilities

• Own and evolve the Compliance Management System, including monitoring, issue tracking, and reporting.
• Lead Third-Party Risk Management: vendor due diligence and risk assessments.
• Embed compliance into AI-driven workflows and automation.

Skills

RMAI CCCP certification

7–10+ years of compliance experience

Strong knowledge of FDCPA and CFPB guidance

Tech-savvy and fast-learning

Hands-on experience running TPRM programs

Strong organizational skills

Analytical skills

Communication skills

Job description

The Role (Why You Might Care)

We’re hiring a Compliance Manager to help build and scale compliance for a fully licensed, AI-native collections agency operating at national scale.

This role is for someone who wants more than policy maintenance. You’ll work hands-on with AI-powered compliance tools, automated monitoring, and data-driven workflows, helping embed compliance directly into how the business and technology operate.

You’ll own the Compliance Management System and Third-Party Risk Management program, partnering closely with Legal, Product, Operations, and Client Success in a fast-growing, high-expectation environment.

What You’ll Actually Do

• Own and evolve the Compliance Management System, including monitoring, issue tracking, escalation, and reporting
• Lead Third-Party Risk Management: vendor due diligence, risk assessments, ongoing monitoring, and documentation
• Embed compliance into AI-driven workflows and automation, not just manual reviews
• Maintain audit-ready policies, SOPs, licenses, vendor files, and documentation
• Manage licenses, renewals, audits, certifications, and regulatory deadlines
• Monitor federal and state regulatory changes and assess business impact
• Support internal and external audits (client, regulatory, partner)
• Provide clear, practical compliance guidance and training across teams

What We’re Looking For

• RMAI CCCP certification (or equivalent) and ability to maintain required state collections licenses
• 7–10+ years of compliance experience in collections, financial services, fintech, or regulated services
• Strong working knowledge of FDCPA, CFPB guidance, and state collections laws
• Tech-savvy and fast-learning—comfortable with compliance platforms, dashboards, and automation tools
• Hands-on experience running TPRM programs and managing third-party risk
• Ability to stay calm, thoughtful, and effective under pressure
• Strong organizational, analytical, and communication skills
• Comfortable operating in a fast-moving, high-ownership environment

About Kompato AI

Kompato AI is the first and only fully licensed, AI-native collections agency, built to outperform traditional agencies while raising the standard for compliance and consumer trust.

We’re backed by $100M from Sequoia Capital and other top-tier investors and are part of a leading global AI group serving major financial institutions. Compliance is treated as a core product capability, not a checkbox.

How We Operate

• Extreme Ownership – We act like founders and own outcomes
• Insight-Driven – We challenge convention and act on what’s true
• Mindfulness – We stay composed and intentional under pressure
• Audacity – We aim high, execute fast, and take social impact seriously

Why This Role Is Different

You’ll help shape what modern, AI-driven compliance looks like in a regulated industry—and do it in a company where compliance has real influence on how technology and operations are built.