Compliance Investigator Manager

State of Louisiana; Baton Rouge (LA); On-site; USD 90,000 - 110,000; Full time

Job summary

Louisiana Department of Insurance in Baton Rouge is seeking a Compliance Investigator Manager in the Office of Insurance Fraud/Investigations Division to manage investigations, enforcement actions, and ensure compliance with Louisiana insurance laws and regulations.

You will lead investigative staff, develop policies, provide testimony, and participate in recruitment and training; the position may be probational or promotional and compensation will be determined within the established pay range.

Qualifications

• Seven years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses.
• Six years of full-time work experience in any field plus four years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses.
• A bachelor's degree plus four years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses.
• An advanced degree plus three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Manage and oversee the activities of Compliance Investigators responsible for conducting investigations, handling administrative enforcement actions, and addressing violations of Louisiana insurance laws and regulations.
• Establish long-range goals and objectives, monitor staff performance, and ensure investigative and enforcement activities align with the Department's operational priorities.
• Direct the legal and technical aspects of administrative actions, enforcement proceedings, and fines involving violations of insurance laws.
• Oversee regulatory compliance activities involving insurance agents, brokers, solicitors, agencies, and companies by interpreting and enforcing applicable laws, rules, and regulations.
• Evaluate existing insurance laws and regulations, identify areas requiring revision, and assist in developing proposed legislation, departmental rules, and regulatory procedures.
• Participate in the recruitment and selection of investigative personnel and direct staff training, professional development, and performance improvement efforts.
• Develop and implement operational policies and procedures, evaluate program effectiveness and efficiency, and recommend corrective measures and improvements to the division's strategic operations.
• Provide testimony concerning investigative findings in administrative, civil, and other legal proceedings.
• Perform other duties as assigned in support of the Office of Insurance Fraud's mission.

Job description

The mission of the Department of Insurance is to enforce the insurance laws and regulations of the state impartially, honestly and expeditiously.

The Louisiana Department of Insurance is seeking a Compliance Investigator Manager in the Office of Insurance Fraud/Investigations Division. This position is responsible for managing insurance fraud investigations, overseeing administrative enforcement actions, and ensuring compliance with Louisiana insurance laws and regulations. The position also provides leadership to investigative staff, develops operational policies and procedures, and supports the Department's efforts to detect, investigate, and deter insurance fraud.

• Seven years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR
• Six years of full-time work experience in any field plus four years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR
• A bachelor's degree plus four years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR
• An advanced degree plus three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses.
• EXPERIENCE SUBSTITUTION:
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

As a Compliance Investigator Manager in the Office of Insurance Fraud/Investigations Division, you will/may:

• Manage and oversee the activities of Compliance Investigators responsible for conducting investigations, handling administrative enforcement actions, and addressing violations of Louisiana insurance laws and regulations.
• Establish long-range goals and objectives, monitor staff performance, and ensure investigative and enforcement activities align with the Department's operational priorities.
• Direct the legal and technical aspects of administrative actions, enforcement proceedings, and fines involving violations of insurance laws.
• Oversee regulatory compliance activities involving insurance agents, brokers, solicitors, agencies, and companies by interpreting and enforcing applicable laws, rules, and regulations.
• Evaluate existing insurance laws and regulations, identify areas requiring revision, and assist in developing proposed legislation, departmental rules, and regulatory procedures.
• Participate in the recruitment and selection of investigative personnel and direct staff training, professional development, and performance improvement efforts.
• Develop and implement operational policies and procedures, evaluate program effectiveness and efficiency, and recommend corrective measures and improvements to the division's strategic operations.
• Provide testimony concerning investigative findings in administrative, civil, and other legal proceedings.
• Perform other duties as assigned in support of the Office of Insurance Fraud's mission.

Position-Specific Details:

Division/Location: Office of Insurance Fraud/Investigations Division

Appointment Type: Probational or Promotional

Career Progression:This position will be filled as a Compliance Investigator Manager

Compensation:The salary will be determined based on qualifications and experience within the established pay range.

Contact Information:

For further information about this vacancy, contact:

Dr. Phillip Donagriche

Human Resources Division

Louisiana Department of Insurance

P.O. Box 94214

Baton Rouge, LA 70804

[e-mail]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.