Compliance Investigator

Otsuka ICU Medical; Austin (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

Otsuka ICU Medical is seeking a Compliance Investigator to lead investigations of process excursions and procedural exceptions, ensuring root cause analysis, CAPA and product impact are thoroughly documented. You will coordinate, write exception documents, and manage corrective actions while supporting audits and regulatory inspections.

Ideal candidates have a Bachelor's in Engineering/Science/Manufacturing with at least 2 years in Quality or Manufacturing and prefer CQE/CQA credentials.

Qualifications

• Bachelor's Degree in Engineering, Science, or Manufacturing, or other 4-year degree with commensurate experience.
• Minimum of 2 years' experience in Quality, Manufacturing, Engineering, or R&D functions.
• CQA or CQE preferred.
• Experience in validation principles; pharmaceutical manufacturing methods; documentation systems; quality systems; analytical or microbiological testing principles.

Responsibilities

• Investigate process excursions, procedural exceptions, and nonconforming events.
• Ensure root cause, CAPA, and product impact are addressed in investigations.
• Document investigation results and write exception documentation.
• Develop and manage corrective action plans and track effectiveness.
• Provide training and verification assessments for quality systems.
• Support GMP compliance during audits and regulatory reviews.
• Prepare departmental metrics and communicate status to management.
• Monitor GMP regulatory compliance activities during inspections.

Skills

GMP knowledge

Regulatory compliance

Technical writing

Communication

Education

Bachelor's Degree in Engineering/Science/Manufacturing

CQE or CQA preferred

Job description

Position Summary

The Compliance Investigator investigates and writes exception documents for compliance to procedures and coordinates quality system programs and projects to ensure regulatory compliance. The Investigator will coordinate, develop, track and manage investigations per procedures. The investigator will also assure all exception documentation adequately address root cause, corrective & preventive actions and product impact.

Essential Duties & Responsibilities

• Conduct investigations into process excursions, procedural exceptions and nonconforming events.
• Ensure root cause, corrective action preventative action (CAPA), and product impact are thoroughly addressed in investigations.
• Synthesize recommendations for action based on procedural requirements, decision flowcharts, and critical thinking.
• Document investigations results.
• Develop, implement, manage and track effectiveness of corrective action plans for exceptions.
• Provide training and conduct verification assessments to ensure adequate maintenance of quality systems and processes as required.
• Manage projects to ensure they are completed within the required time schedule as required per quality systems.
• Provide support activity during regulatory or 3rd party audits.
• Prepare departmental metrics.
• Utilize trend data to develop schedule and incorporate into facility investigations.
• Ensure accurate project schedules are maintained and communicated to management.
• Write field alert report and prepare and deliver notifications to management.
• Participate on committees/teams supporting GMP compliance programs.
• Adhere to all company guidelines, SOPs and ensure required compliance training is up to date.
• Monitor GMP and regulatory compliance activities critical in a regulatory inspection.
• Communicate GMP violations and quality systems deficiencies to management and recommend MQ product release holds until the violation is addressed.
• Perform other related duties as assigned or required.

Knowledge, Skills & Qualifications

• Must have working knowledge of Good Manufacturing Practices and regulatory requirements.
• Strong communication and organizational skills.
• Ability to communicate with all levels of management.
• Must possess strong technical writing skills to document investigation findings.

Problem solving will be addressed in two specific ways: People and Processes.

• In the area of people, he/she must be able to foster a participative approach to problem solving.
• Must also be able to build an atmosphere of trust, open communication, and respect in order to handle the difficult issues in investigations and corrective action follow up.
• In the area of processes, he/she will be required to utilize technical expertise to identify and understand problems that may elevate to serious compliance issues.

Education and Experience

• Bachelor's Degree is required: Engineering, Science, or Manufacturing (other 4yr degrees considered with commensurate experience)
• Minimum of 2 years' experience in Quality, Manufacturing, Engineering, or R&D functions or any combination of the above.
• CQA or CQE preferred
• Preferred experience in one or more of the following areas: Validation principles; Pharmaceutical manufacturing methods; Documentation systems, Quality Systems; analytical or microbiological testing principles.
• Experience in project management and quality engineering principles preferred.

Minimum Qualifications

• Must be at least 18 years of age

Travel Requirements

• Typically requires travel less than 5% of the time

Physical Requirements and Work Environment

• General office conditions with occasional entry to laboratories, warehouse, manufacturing, and clean-room manufacturing spaces.
• Occasional lifting of sample boxes is required.
• Must be able to lift up to 25 lbs. unassisted.

About Us

Innovation, Impact, and Purpose. Find Your Future Here. We manufacture the critical IV solutions providers count on to deliver consistent, reliable care. Each product we make helps ensure patients receive the therapies they need without disruption. When you work here, you become part of something bigger—a team dedicated to reliability and innovation. No matter the role, your work directly strengthens the healthcare supply chain and impacts patients nationwide. We offer opportunities for growth, collaboration, and meaningful contributions, all in pursuit of a mission that truly matters. Join us and help shape the future of IV solutions.

EEO Statement

Otsuka ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status. If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at [e-mail]. We are committed to providing equal access and opportunities for all candidates. Otsuka ICU Medical EEO Policy Statement Know Your Rights: Workplace Discrimination is Illegal Poster Otsuka ICU Medical CCPA Notice to Job Applicants