Compliance Consultant, Privacy Office - Remote

Symetra; United States; Hybride; USD 88 000 - 147 000; Plein temps

Avantages offerts par ce poste

Flexible full-time or hybrid telecommu

401(k) plan with immediate vesting

Company matching up to 6%

Paid time away including vacation and

Résumé du poste

Symetra is seeking a Compliance Consultant to join the Privacy Office within the Enterprise Compliance Department. You will lead and support initiatives to strengthen privacy compliance across the enterprise, acting as a Privacy SME to guide business units and establish privacy controls and reporting mechanisms.

The role involves cross-functional collaboration to embed privacy by design, develop metrics, and deliver enterprise privacy training and awareness programs.

Qualifications

• 6+ years of comprehensive privacy program and regulatory compliance experience in insurance or financial services.
• BA/BS degree in business, law, risk management or related field or equivalent experience.
• CIPP-US/CIPM-US or other privacy certifications preferred.

Responsabilités

• Lead and support privacy initiatives to strengthen regulatory compliance.
• Provide secondary support for privacy incidents including review and documentation of regulatory impact.
• Manage privacy-related projects to enhance Symetra’s regulatory posture and maturity.
• Evaluate apps, systems, AI tools and third-party solutions for privacy implications and advise on controls.
• Translate GLBA, CCPA, TCPA, CAN-SPAM into actionable guidance for stakeholders.
• Advise business lines on compliant use of personal information.
• Develop and operationalize external privacy notices and internal privacy policies.

Connaissances

Privacy program experience

Analytical thinking

Regulatory compliance

Effective communication

Formation

BA/BS in business, law, risk management or related field

CIPP-US/CIPM-US or privacy certifications

Outils

Microsoft Office

SharePoint

Teams

Description du poste

About the role

Symetra is seeking a Compliance Consultant to join our Privacy Office within the Enterprise Compliance Department. As a Compliance Consultant, you will lead and support key initiatives that help strengthen our ability to comply with evolving privacy laws and mitigate regulatory risk across the enterprise, including acting as a Privacy Subject Matter Expert (SME) to provide strategic guidance across business units, advising initiatives involving personal information, and establishing, enhancing and maintaining Privacy Office controls and reporting mechanisms.

This role is central to supporting the strategic development and operational maturity of our privacy program and helps ensure that enterprise privacy practices are aligned with consumer expectations, regulatory requirements, company policies and industry best practices.

What you will do

• Work with a team dedicated to managing privacy risks, conducting privacy impact assessments, investigating privacy incidents, and remediate issues to uphold privacy standards.
• Provide secondary support for privacy incidents including reviewing, assessing, and documenting privacy incidents to determine regulatory impact, notification obligations, and required remediation actions.
• Lead and manage privacy-related projects and operational initiatives designed to enhance Symetra’s regulatory posture and maturity.
• Evaluate applications, systems, digital initiatives, AI tools and third-party vendor solutions, via our privacy impact assessment process, for potential privacy implications and advise on appropriate controls.
• Apply privacy regulations, including GLBA, CCPA, TCPA, CAN-SPAM, and other applicable U.S. privacy laws, translating them into actionable guidance for business stakeholders.
• Advise business lines on compliant use of personal information.
• Support the development, enhancement, and operationalization of Symetra’s external facing privacy notices and internal privacy policies, procedures, and standards.
• Ensure privacy compliance controls are implemented and sustained across business lines, digital channels and technology platforms.
• Collaborate cross-functionally with legal, technology, risk, marketing, and operations teams to embed privacy by design principles into business processes and project lifecycles.
• Review new and amended privacy laws and regulations and lead the implementation of organizational changes to ensure compliance.
• Report on program performance by developing and maintaining key metrics and reporting systems, presenting findings to leaders across multiple stakeholder organizations.
• Contribute to the creation and delivery of enterprise privacy training and awareness programs tailored to function-specific needs.

Why work at Symetra

“If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!” - Cindy G., Program Manager

“We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!” Stephanie F., VP Customer Service & Operations

“If you're looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit.” - Daniel P., Senior Underwriter

What we offer you

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

$87,900 - $146,500 annually plus eligibility for Company Annual Bonus

Who you are

• High school diploma required
• 6+ years of comprehensive privacy program and regulatory compliance experience in the insurance or financial services industries.
• BA/BS Degree in business, law, risk management or related field or equivalent experience.
• CIPP-US/CIPM-US or other privacy certifications preferred.
• In-depth understanding of U.S. federal and state privacy laws and frameworks, including GLBA, CCPA, TCPA, and CAN-SPAM.
• Familiarity with privacy related risks associated with digital and AI related applications.
• Ability to adapt to changing priorities and to support evolving business needs and regulatory requirements.
• Strong analytical and problem-solving abilities; able to translate regulatory requirements into operational practice and apply a broad perspective to challenges.
• Ability to review, interpret, and analyze documentation and data for accuracy, relevance, and compliance.
• Experience using and implementing productivity tools including data analytics and AI-driven solutions.
• Effective in both independent and collaborative environments; comfortable advising senior stakeholders.
• Demonstrated integrity, discretion, and commitment to confidentiality and trust.
• Excellent communication, presentation, and organizational skills.
• Proficiency with Microsoft Office, SharePoint, Teams, and other business productivity tools.

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Remote Network Minimum Requirements

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered

For more information about our careers visit: https://symetra.eightfold.ai/careers