Compliance Business Partner

WTW; Chicago (IL); Hybrid; USD 150,000 - 160,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Paid Holidays and Paid Time Off

401(k) Retirement Plan with company %

Job summary

WTW seeks a seasoned compliance professional to lead risk identification, advisory support, and policy implementation across NA and global teams. You will train staff, oversee financial crime policies, and partner with Audit and Legal to ensure robust controls. Hybrid work with strong emphasis on ethics and regulatory excellence.

The role requires 5–10 years in compliance or related fields, with excellent communication and analytical skills, and familiarity with insurance compliance landscapes.

Qualifications

• 5–10 years of compliance, legal, audit, risk management, or regulatory experience.
• Excellent interpersonal and influencing skills to engage at all levels.
• Ability to work under pressure to tight timelines without direct supervision.
• Commercial awareness and pragmatic approach to managing risks.
• Commitment to continuous professional development and ethics.
• Strong analytical and problem-solving abilities.
• Excellent written and oral communication skills.
• Ability to influence senior stakeholders while maintaining relationships.
• Proficiency with Word, Excel, PowerPoint; familiarity with ai/compliance tools.
• Knowledge of specialty insurance industry desirable.

Responsibilities

• Identify and assess compliance and regulatory risks across the business.
• Advise stakeholders with risk-based, pragmatic counsel and challenge where needed.
• Train staff and implement policies tailored to diverse businesses.
• Review, investigate, and remediate compliance issues and regulatory concerns.
• Oversee WTW Financial Crime policies and related guidance.
• Coordinate with Centralized Compliance Monitoring for remediation.
• Support Excellence standards through data review and self-assessments.
• Analyze findings and incidents to identify evolving compliance risks.
• Collaborate with Internal Audit to identify enterprise risks and actions.
• Foster relationships with Legal, Risk and Internal Audit.
• Assist horizon scanning, gap analyses, and process changes.
• Lead or support regulatory change implementations.
• Develop and implement comprehensive Compliance Plans yearly.
• Participate in governance committees and compliance forums.

Skills

Regulatory compliance

Risk assessment

Training & development

Stakeholder engagement

Policy interpretation

Data analytics

Communication

AI tools familiarity

Education

Bachelor's degree in law, compliance, or related field

Tools

Microsoft Word

Excel

PowerPoint

AI-enabled tools

Compliance technology

Job description

Description

The Group Compliance Function’s aim is to proactively support Willis Towers Watson to generate sustainable value, helping the company to deliver good client outcomes, manage its conduct, protect against regulatory risk, and maintain strong regulatory relationships. We aim to be a trusted partner to the business. Within Willis Towers Watson’s internal control system, we form part of the Second Line of Defense, as a function independent from daily business activities.

We lead the management and coordination of Willis Towers Watson Group Compliance policies and procedures, identifying applicable regulatory requirements and assisting in implementing relevant processes to enable standards to be met. We also provide guidance and training. We monitor compliance with regulatory obligations and implemented controls within the Compliance Program. The Compliance team leads the management and coordination of the requirements of our global regulators

The Role

• Work closely with North America and Global Compliance Officers and Regional and Business Management to Identify and assess compliance and regulatory risks in the business taking into consideration relevant internal and external sources of data as well as changes to assessments of other risk types.
• Partner with the business to support and provide pragmatic risk-based advice and counsel to all appropriate stakeholders as well as provide effective challenge and oversight to Business Unit Management, Operations and Business Unit Compliance Officers regarding applicable laws and regulations as well as internal policies and procedures designed to mitigate business risk and exposure.
• Train staff and implement policies and procedures tailored to a variety of businesses.
• Review, investigate, and escape actual or potential compliance issues, policy violations, and regulatory concerns, and oversee the development and implementation of appropriate corrective actions.
• Provide oversight and guidance regarding WTW Financial Crime policies.
• Collaborate with the Centralized Compliance Monitoring Team to review monitoring results and drive appropriate remediation activities.
• Collaborate with Excellence in the monitoring and adherence to Excellence standards through the collection and analysis of errors and omissions data, and business-led self-assessment file reviews.
• Analyze compliance monitoring results, regulatory findings, complaints, incidents, and other risk indicators to identify emerging compliance risks and drive appropriate remediation activities.
• Partnership with WTW Internal Audit to identify potential enterprise risks and design and implement necessary corrective actions.
• Foster close relationships with other corporate functions including Legal, Risk and Internal Audit.
• Enable businesses to continue to meet changing regulatory requirements, by partnering on enhanced horizon scanning efforts, gap analysis reviews and process change execution.
• Lead or support implementation of regulatory changes, including translating regulatory requirements into practical business processes, controls, and governance frameworks.
• Partner with business to establish and implement comprehensive and integrated Compliance Plans on an annual basis.
• Participate in and support governance committees, working groups, and compliance forums to ensure appropriate oversight of compliance risks and process/control implementation.

Qualifications

• 5-10 years of compliance, legal, audit, risk management, or regulatory experience.
• Insurance industry experience is desirable, but not required if candidate has prior legal, audit, and/or compliance experience.
• Excellent interpersonal and influencing skills, with the ability to engage effectively at all levels to promote an effective and business focused compliance culture.
• Ability to work, both individually and as a team, under pressure to tight timelines and without direct supervision.
• Commercial awareness, a commercial and pragmatic approach to managing compliance risks.
• Commitment to continuous professional development and maintaining excellent understanding of regulatory developments.
• Must be committed to maintaining a robust compliance culture and high ethical standards.
• Excellent analytical problem-solving skills.
• Strong communication skills, both orally and in writing.
• Ability to develop and present training material clearly and effectively.
• Ability to influence and challenge senior stakeholders while maintaining strong business relationships.
• Strong computer proficiency with Microsoft Word, Excel and PowerPoint. Experience utilizing AI-enabled tools, compliance technology solutions, and data analytics platforms.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Knowledge of specialty insurance industry desired.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $150,000.00-$160, 000.00 USD annually.

This role is also eligible for an annual short-term incentive bonus.

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified

Company Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf) (only included for Washington roles)

• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets