Compliance Assurance Manager

North American Electric Reliability Corporation (NERC); Washington; On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Remote/Virtual work

Job summary

The North American Electric Reliability Corporation (NERC) is seeking a Compliance Assurance Manager to lead a team overseeing risk-based CMEP programs across the ERO Enterprise, ensuring adherence to NERC Rules of Procedure and delegation agreements.

This role requires senior-level oversight, collaboration with Regional Entities, and the ability to drive program effectiveness, training, and stakeholder engagement while traveling as needed.

Qualifications

• Bachelor’s Degree from an accredited four-year college.
• Lead a team of subject-matter-experts and contribute to oversight program.
• 7+ years leading projects, teams, and initiatives in complex org.
• Progressive knowledge of Bulk Electric System Operations and Planning.
• Strong experience in evaluating and analyzing risk.
• Advanced project management and analytical experience.
• Demonstrated group facilitation skills.
• Ability to manage multiple projects and adapt to priorities.
• Work independently in a fast-paced environment with minimal supervision.
• Strong leadership and communication; interact with many levels.
• Proficiency with MS Office tools (Word, Outlook, Excel, PowerPoint).
• Ability and willingness to travel regularly.

Responsibilities

• Manage Compliance Assurance staff responsible for ERO Enterprise compliance assurance activities and oversight supporting NERC’s risk-based CMEP.
• Develop, execute, and proactively manage project schedules, including risk identification, risk mitigation, and change management.
• Coordinate with Compliance Assurance staff, other NERC departments, and Regional Entity staff to facilitate ERO Enterprise compliance engagement oversight.
• Develop and execute oversight programs/processes/activities to evaluate Regional Entity adherence to the NERC Rules of Procedure, CMEP, and delegation agreements.
• Manage identification, development, and effective delivery of regional and industry Operations and Planning outreach and/or training.
• Provide cyber technical expertise on Risk and Operations and Planning in support of other NERC departments.
• Manage the ongoing development and improvement of NERC CMEP policies, procedures, rules, and other activities.
• Facilitate industry stakeholder Operations and Planning outreach through presentations, briefings, seminars, news articles, and workshops.
• Interface with NERC committees, subcommittees, working groups, and industry stakeholder groups as necessary.
• Ensure that Compliance Assurance activities are conducted in adherence with NERC Rules of Procedure.
• Communicate job expectations to the team and provide feedback to employees as needed.
• Motivate and inspire staff while facilitating personal growth.
• Strategize, set goals, and monitor employees’ progress towards completion.
• Other duties as assigned.

Skills

Leadership

Risk assessment

Project management

Staff mentoring

Communication

Stakeholder engagement

MS Office

Travel ready

Education

Bachelor's Degree

Master's degree (desirable)

Job description

Our Company

The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. NERC develops and enforces Reliability Standards; annually assesses seasonal and long-term reliability; monitors the bulk power system through system awareness; and educates, trains, and certifies industry personnel. NERC’s area of responsibility spans the continental United States, Canada, and the northern portion of Baja California, Mexico. NERC is the Electric Reliability Organization (ERO) for North America, subject to oversight by the Federal Energy Regulatory Commission (FERC) and Provincial authorities in Canada. NERC's jurisdiction includes users, owners, and operators of the bulk power system, which serves nearly 400 million people.

Our Mission

The vision for the ERO Enterprise, which is comprised of NERC and the six Regional Entities, is a highly reliable and secure North American bulk power system. Our mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid.

Your Impact

Reporting to the Director, Compliance Assurance and Certification, the Compliance Assurance Manager leads a team of professionals responsible for overseeing, monitoring, reviewing, and evaluating program effectiveness of the ERO Enterprise’s implementation of risk-based compliance monitoring and certification. In addition, the Compliance Assurance Manager, and team, is responsible for overseeing Regional Entities and assessing adherence to the NERC Rules of Procedure, Compliance Monitoring and Enforcement Program (CMEP), and approved delegation agreements. This role requires a highly organized, collaborative, and solutions-oriented CMEP professional who can balance strategic partnership with operational excellence, while contributing to the successful execution of NERC’s Regional Entity oversight strategy.

Responsibilities

Your Responsibilities and Qualifications

• Manage Compliance Assurance staff responsible for ERO Enterprise compliance assurance activities and oversight supporting NERC’s risk-based CMEP.
• Develop, execute, and proactively manage project schedules, including risk identification, risk mitigation, and change management.
• Coordinate with Compliance Assurance staff, other NERC departments, and Regional Entity staff to facilitate ERO Enterprise compliance engagement oversight.
• Develop and execute oversight programs/processes/activities to evaluate Regional Entity adherence to the NERC Rules of Procedure, CMEP, and delegation agreements.
• Manage identification, development, and effective delivery of regional and industry Operations and Planning outreach and/or training.
• Provide cyber technical expertise on Risk and Operations and Planning in support of other NERC departments.
• Manage the ongoing development and improvement of NERC CMEP policies, procedures, rules, and other activities.
• Facilitate industry stakeholder Operations and Planning outreach through presentations, briefings, seminars, news articles, and workshops.
• Interface with NERC committees, subcommittees, working groups, and industry stakeholder groups as necessary.
• Ensure that Compliance Assurance activities are conducted in adherence with NERC Rules of Procedure.
• Communicate job expectations to the team and provide feedback to employees as needed.
• Motivate and inspire staff while facilitating personal growth.
• Strategize, set goals, and monitor employees’ progress towards completion.
• Other duties as assigned.

Qualifications

The successful candidate will have:

• A Bachelor’s Degree from an accredited four-year college or university, or equivalent experience.
• Ability to lead a team of subject-matter-experts and effectively contribute to the Compliance oversight program.
• At least seven years of progressive and successful experience leading projects, teams, and initiatives in a technically and operationally complex business/organization.
• Progressive knowledge of Bulk Electric System Operations and Planning.
• Strong experience in evaluating and analyzing risk.
• Advanced project management and analytical experience.
• Demonstrated group facilitation skills.
• Ability to manage multiple projects and accept shifting priorities.
• Ability to work independently in a fast-paced environment with minimal direct supervision.
• Strong leadership, interpersonal, problem-solving, with the ability to interact diplomatically with people from many levels of industry and government.
• Excellent oral and written communication skills, including editing and proofreading skills.
• Proficiency using Microsoft Office tools including Word, Outlook, Excel, and PowerPoint.
• Ability and willingness to travel regularly.

Additional Desirable Qualities

• Familiarity with the application of NERC standards, specifically the Operations and Planning standards.
• Knowledge of COSO, GAGAS, and/or IIA.
• One or more of the following professional certifications: PE, CIA, CISA, CISSP.
• Prior experience in regulatory compliance oversight and/or enforcement within a recognized industry, government, or government-authorized agency, especially in conducting performance audits or analysis of program effectiveness of government agency operations (e.g., GAO or other federal or state-level equivalent experience).
• A master’s degree in a related field.
• At least five years of experience in the energy sector.
• Demonstrated experience with public policy or regulatory affairs.

Other

• Background check will be conducted prior to employment.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Travel necessary: Passport required for North American travel.
• This position has been classified as exempt.
• This position is classified as a remote/virtual.

Our Culture Declarations

• Everyone at NERC is a leader.
• We are accountable personally and organizationally to deliver on commitments.
• We develop ourselves and people in the organization to ensure that NERC realizes its strategic objectives.
• We are resilient and adaptable to the challenges and needs of the business/people.
• We exude a growth mindset and empower teams to take risks.
• Build collaborative relationships within NERC, the ERO, and the stakeholders of NERC.
• We exemplify NERC cultural behaviors:
• Reward, high-quality, creative, and innovative work;
• Attract, engage, and retain top talent;
• Value and respect diverse perspectives;
• Provide a safe, inclusive, and collaborative work environment; and
• Form strong relationships within the company, and with the ERO Enterprise.
• We demonstrate curiosity in a wide variety of areas and are open to exploring new situations, knowledge and opportunities for growth and development.
• We demonstrate an anticipatory mindset; preventing problems, and building contingencies where appropriate.
• We are champions for diversity and inclusion. Seeks out and values diverse perspectives.