Compliance and Fraud Assistant

Richwood Bank; Richwood (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Richwood Bank is seeking a Compliance and Fraud Assistant to support fraud monitoring, security oversight, and documentation management while aiding audits and account-related processes. You will review and process data, help protect the organization, ensure adherence to policies, and collaborate with the Compliance and Fraud teams in a fast-paced community bank environment.

The role emphasizes accuracy, attention to detail, and confidentiality, with full-time status and opportunities for

Qualifications

• High school diploma or GED required; college preferred.
• Minimum three years of banking experience preferred.
• Excellent data accuracy and attention to detail.
• Ability to handle sensitive information confidentiality.
• Strong collaboration and communication skills.

Responsibilities

• Assist with fraud monitoring and security oversight.
• Support audits, reviews, and account-related processes.
• Enter compliance data into NContracts and maintain records.
• Monitor customer alerts and ensure adherence to policies.
• Provide support for audit specialists.

Skills

Critical Thinking

Attention to Detail

Collaboration

Confidentiality

Decision-Making

Adaptability

Education

High School Diploma or GED

College preferred

Job description

Compliance and Fraud Assistant

At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.

Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank – as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.

Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities!

The Compliance and Fraud Assistant supports the bank's efforts to maintain strong security and regulatory compliance. This role assists with fraud monitoring, security oversight, and documentation management, while providing support for audits, reviews, and account-related processes. Through careful review and accurate data handling, the assistant helps protect the organization and ensures adherence to policies and regulatory requirements.

Richwood Bank prides itself on a unique culture and all team members should be active and engaged participants.

Essential Functions

Fraud Essential Functions

• Pulls and compiles required documentation for subpoenas, ensuring accuracy, completeness for timely delivery by the Security and Fraud Officer.
• Monitors and reviews check alerts within third party software, escalating issues as necessary.
• Performs daily security checks for alarm and camera systems and submits service tickets when maintenance or follow-up is required.
• Reviews Daily Fraud Alerts to identify suspicious activity, escalating findings as necessary.
• Reviews suspended mobile deposits, verifies hold placement accuracy, and submits corrections as needed.
• Assist the Fraud and Security Officer with Quarterly Security Audits by gathering information, reviewing documentation, and supporting follow-up tasks.

Compliance Essential Functions

• Assist the Compliance Officer with Quarterly Branch Audits by gathering information, reviewing documentation, and supporting follow-up tasks.
• Enter Compliance Exams, Branch Audits, and Policies into NContracts, ensuring data integrity and version accuracy.
• Collects and organizes documentation for Compliance reviews and exams for both Deposit and Lending areas.
• Assist Compliance Officer with independently testing the adequacy and effectiveness of controls, internal policies, procedures, and statutory requirements.
• Monitor, research, and resolve customer account alerts and account correction escalations in a timely manner, ensuring appropriate documentation and adherence to bank policies and procedures.
• Provides support and coverage for audit specialists.

Other Essential Functions

• Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered.
• Processes BSA/Fraud Queue items into Defender and appropriately assign cases.
• Review and maintain certified reported name and address matches and ACH suspect certification.

Skills and Abilities

• Critical Thinking
• Attention to Detail
• Collaboration
• Confidentiality
• Decision-Making
• Adaptability

Education

• High School Diploma or GED required; college preferred
• Three years of banking experience preferred

Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Candidates are subject to background and credit checks. Employement is contingent upon results that meet company standards and applicable laws.