Complex Multi-line Claims Adjuster (Hybrid)

The Jonus Group; Buffalo (NY); On-site; USD 95,000 - 116,000; Full time

Job summary

The Jonus Group seeks a Senior Liability Claims Adjuster to lead investigation, evaluation, negotiation, and resolution of complex claims across commercial and personal liability portfolios. The role requires strong policy-interpretation skills and a strategic approach to claims resolution.

Ideal candidates have extensive litigated claims experience, excellent written and verbal communication, and the ability to work independently while collaborating with counsel, insureds, claimants, and

Qualifications

• Minimum of 7 years of claims-handling experience.
• Expertise in commercial and personal liability policies.
• Experience managing litigated claims.
• Ability to interpret policy language and evaluate coverage.
• Proven negotiation skills including mediation/arbitration.
• Strong written and verbal communication abilities.

Responsibilities

• Investigate, evaluate, and resolve commercial and personal liability claims.
• Analyze policy language to determine coverage determinations.
• Manage litigated claims from assignment through resolution.
• Assess liability, damages, and overall claim exposure.
• Establish and monitor claim reserves.
• Identify and pursue risk transfer and subrogation opportunities.
• Develop and execute effective claims-handling strategies.
• Negotiate settlements through direct negotiations and dispute resolution.
• Collaborate with defense counsel, insureds, claimants, agents, and stakeholders.
• Prepare coverage denials and communicate decisions clearly.
• Maintain accurate claim documentation and ensure regulatory compliance.
• Provide claims guidance to internal teams.

Skills

Claims-handling expertise

Analytical thinking

Communication skills

Negotiation skills

Job description

Job Description

Senior Liability Claims Adjuster

Job Summary

Seeking a highly skilled and experienced Senior Liability Claims Adjuster to join a team. This role involves investigating, evaluating, negotiating, and resolving complex commercial and personal liability claims, including both litigated and non-litigated cases. The ideal candidate will possess strong technical expertise in policy coverage interpretation, liability assessment, and claims resolution strategies. This position offers a dynamic work environment with opportunities for professional growth and development.

Compensation Package

• Salary: Up to $105,000 annually (DOE).

Key Responsibilities

• Investigate, evaluate, and resolve commercial and personal liability claims.
• Analyze policy language to make well-supported coverage determinations.
• Manage litigated claims from assignment through resolution.
• Assess liability, damages, and overall claim exposure.
• Establish and monitor appropriate reserves.
• Identify and pursue risk transfer and subrogation opportunities.
• Develop and execute effective claims-handling strategies.
• Negotiate settlements through direct negotiations, mediation, and arbitration.
• Collaborate with defense counsel, insureds, claimants, agents, and other stakeholders.
• Prepare coverage denials and communicate claim decisions clearly.
• Maintain accurate and thorough claim documentation.
• Ensure compliance with legal and regulatory requirements.
• Provide claims-related guidance to internal stakeholders.
• Participate in court proceedings or litigation-related activities as needed.

Qualifications/Requirements

Required Qualifications:

• Minimum of 7 years of claims-handling experience.
• Expertise in handling commercial and personal liability policies.
• Strong experience managing litigated claims.
• Demonstrated ability to interpret policy language and evaluate coverage.
• Proven negotiation skills, including experience with mediation and arbitration.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision.
• High attention to detail and a results-oriented approach.