Complex Manager

Fortrex; Twin City (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Basic Life Insurance

Short- and Long-Term Disability

401k Retirement Plan

Paid Holidays

Paid Vacation

EAP

Job summary

Fortrex is seeking a Complex Manager to oversee sanitation operations across multiple sites. You will manage a broad range of administrative and safety tasks, lead a team of sanitation staff, and ensure the plant meets safety and regulatory standards.

This role requires hands-on leadership, budget awareness, and collaboration with a diverse customer base. We offer relocation assistance for qualified candidates and opportunities to contribute to a safer and more efficient food safety program

Qualifications

• Must be 18 years or older.
• Ability to read, write, add, and subtract.
• 2 years of relevant sanitation experience.
• General working knowledge of computers/technology (MS Office: Excel, Word, Outlook).

Responsibilities

• Plan, develop, and implement strategy for operational management.
• Oversee site expenditures and budgets.
• Analyze labor, supplies, and chemical usage for P&L.
• Coordinate with Technical Services and HR on workplace safety.
• Report operational issues and improvement plans.
• Communicate with Area Manager about accidents and downtime.
• Conduct weekly safety audits.
• Lead recruiting, training, and supervision of sanitation staff.
• Ensure compliance with internal procedures and customer service.
• Coordinate with customers and government agencies as needed.

Skills

Reading and basic arithmetic

Sanitation experience

MS Office proficiency

Education

High School Diploma or GED

2-year degree (CC/University)

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Relocation assistance is available for qualified candidates

WHO WE ARE:

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50+ years of experience in creating long-lasting partnerships.

OUR MISSION:

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.
• Deliver On Our Promises : We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.
• Win as a Team : We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.
• Advance a Safer Future : We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

WHAT YOU WILL DO:

The Complex Manager oversees a wide range of operational and administrative tasks to ensure seamless management and success of the sanitation process. Job duties include:

• Plan, develop, and implement strategy for operational management through consultation with the Site Manager and Technical Services.
• Oversee site expenditures to ensure budgets are met.
• Provide analysis of site usages of labor, supplies, and chemicals to ensure P&L standards are met.
• Work with Technical Services and Workers’ Compensation to determine means and methods to reduce accidents at the workplace.
• Report on operational issues, opportunities, and improvement plans and achievements.
• Communicate with Area Manager daily to report accidents, downtime, damage, and other important plant issues and provide action plans in response to each.
• Complete weekly internal safety audits on staff and equipment to ensure we provide our team members with a safe work environment.
• Set, monitor, motivate, and track specific goals for the sanitation crew regarding working safe, clean, and on time.
• Manage and develop direct reporting staff, including, but not limited to, interviewing, hiring, training, coaching, motivating, evaluating, setting, and adjusting of pay rates and hours of work, handling team member complaints and grievances to minimize turnover, disciplining team members, planning and directing the work of team members, etc.
• Ensure compliance with all internal company procedures and policies including Technical Services, Human Resources, Accounting, IT, and general customer service.
• Serve as the main liaison with our customers and government agencies.
• Attend sanitation meetings (e.g., production, USDA, audits, etc.) on behalf of the company with the customer to ensure customer satisfaction.
• Communicate customer responsibilities required for sanitation of the facility (e.g., maintenance needs, water pressure/temperature, customer provided supplies, etc.).
• Submit corrective actions procedures to customer when necessary to remedy issues.
• Follow-up with customers to ensure that problems are resolved to their satisfaction.
• Work with Human Resources, Payroll and Technical Services with any government agency (e.g., OSHA, ICE, EEOC, NLRB, DOL, etc.) matters.
• Other duties as assigned.

YOUR MUST HAVES:

• Must be 18 years of age or older.
• Ability to read, write, add, and subtract.
• 2 years of relevant sanitation experience.
• General working knowledge of computers/technology (Microsoft Office programs: Excel, Word, Outlook).

WHAT WE PREFER YOU HAVE:

• High School Diploma or General Education Degree (“GED”).
• 2-year degree from Community College/University.

OUR ENVIRONMENT:

This position reports to a processing facility that may have hot, cold, and wet conditions where the use of Personal Protective Equipment (“PPE”) is required. PPE may consist of a hard hat, rain jacket, rain pants, boots, goggles, gloves, etc.

WHAT WE OFFER:

• Basic Life Insurance
• Short- and Long-Term Disability
• 401k Retirement Plan
• Paid Holidays (varies by location)
• Paid Vacation
• Employee Assistance Program (“EAP”)

Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.