Complex Care RN

E2E Alignment Healthcare USA, LLC; California; Hybrid; USD 86,000 - 129,000; Full time

Job summary

Alignment Health seeks a Complex Care RN to coordinate care for high-risk Medicare Advantage members in a virtual environment. You will work with Advanced Practice Clinicians, Care Coordinators, Health Coaches, and other professionals to deliver proactive, member-centered care.

CA-licensed RN with 3+ years in complex/care management and telehealth experience is required. BLS certification and population health background are highly valued. Strong documentation in Athena EMR is essential.

Qualifications

• 3+ years RN experience in complex care, care management, or transitions of care.
• Experience with Medicare Advantage, managed care, or home-based care.
• Active CA RN license and BLS certification.

Responsibilities

• Coordinate care for medically complex Medicare Advantage members.
• Lead transitions of care post-discharge from hospital or SNF.
• Perform medication reconciliations and monitor clinical changes.
• Collaborate with multidisciplinary teams for coordinated care.
• Support chronic disease management and care gap closure.

Skills

RN experience

Complex care

Telehealth

HEDIS knowledge

CA RN license

BLS

CCM certification

Bilingual English/Spanish

Education

ADN

BSN preferred

Tools

Athena EMR

TalkDesk

Job description

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Are you passionate about helping medically complex patients navigate their healthcare journey? At Alignment Health, we're transforming healthcare for seniors through coordinated, value-based care. As a Complex Care RN, you'll serve as the clinical quarterback for a panel of high-risk Medicare Advantage members, helping ensure they receive the right care at the right time while improving outcomes and quality of life. Working within our innovative Care Anywhere model, you'll collaborate closely with Advanced Practice Clinicians, Care Coordinators, Health Coaches, Social Workers, and Primary Care Providers to deliver proactive, member-centered care in a virtual environment.

Candidates must reside in the Fresno, CA area for consideration.

What You Will Do:

• Manage and coordinate care for medically complex Medicare Advantage members.
• Build trusted relationships with members and caregivers through ongoing virtual engagement.
• Lead transitions of care following hospital, SNF, and inpatient discharges.
• Complete medication reconciliations and monitor changes in clinical status.
• Identify and elevate clinical concerns to the appropriate provider.
• Partner with multidisciplinary teams to ensure seamless, coordinated care.
• Support chronic disease management for conditions including heart failure, COPD, diabetes, and CKD.
• Assist with HEDIS, quality initiatives, and care gap closure activities.
• Maintain accurate, timely documentation in Athena EMR.

What You Bring:

• Required Located in CA Minimum 3 years of RN experience in complex care, care management, case management, transitions of care, palliative care, hospice, acute care, or a related clinical setting.
• Experience managing medically complex, high-risk patient populations.
• Experience with chronic disease management, medication reconciliation, and care transition coordination.
• Experience in Medicare Advantage, managed care, home-based care, or value-based care environments.
• Knowledge of HEDIS, HCC coding, and care gap management.
• Experience working in telehealth or virtual care settings.
• Strong interdisciplinary care coordination and communication skills.
• Education & Licensure Associate Degree in Nursing (ADN) required; BSN strongly preferred.
• Active, unrestricted RN license in CA Current BLS certification.
• Preferred Qualifications BSN or higher.
• Certified Case Manager (CCM) certification.
• Multi-state RN licensure.
• Experience with Athena EMR and TalkDesk or similar virtual engagement platforms.
• Background in population health, care management programs, or Medicare case management.
• Bilingual English/Spanish

Why Join Alignment Health?

Work at the top of your license supporting high-risk populations. Be part of an innovative care model transforming senior healthcare. Collaborate with a dedicated, multidisciplinary care team. Make a direct impact on reducing hospitalizations and improving member outcomes. Join a mission-driven organization focused on compassionate, coordinated care

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay Range: $85,696.00 - $128,543.00

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

Alignment Health is championing a new path in senior care that empowers members to age well and live their most vibrant lives. Our mission-focused team makes high-quality, low-cost care a reality for members every day. Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most. We believe that great work comes from people who are inspired to be their best. We've built a team of people who want to make a difference in the lives of the seniors we serve. Come join the team that is changing health care — one person at a time.