Complex Care Nurse Practitioner (Remote, MA License)

Galileo; Springfield (MA); Hybrid; USD 107,452 - 123,984; Full time

Benefits offered by this job

Flexible scheduling

Competitive health, vision and dental plans

12 weeks paid parental leave

Job summary

Galileo is seeking a culturally-competent Nurse Practitioner in Springfield, MA to deliver personalized, comprehensive care to post-hospital discharge patients. In this full-time role, you will utilize phone and video communication to provide follow-up care based on the needs of diverse patients. Ideal candidates have a Nursing Practitioner certification, 5+ years of clinical experience, and skills in medication reconciliation and motivational interviewing. Enjoy flexible scheduling, competitive health plans, and professional development opportunities.

Qualifications

• Active state licensure in MA and/or CT, with the ability to obtain additional state licensures.
• 5+ years of post-graduate clinical experience in Primary Care or Geriatrics.
• Bilingual in English and Spanish is a strong bonus.

Responsibilities

• Provide high-quality, comprehensive follow-up care to post-hospital discharge patients.
• Conduct telephonic outreach and scheduled video/phone visits.
• Coordinate care across settings to keep patients connected.

Skills

Patient engagement

Medication reconciliation

Motivational interviewing

Communication skills

Cultural competency

Education

Certified Nurse Practitioner in Adult, Family or Geriatrics

Tools

Google Suite

Slack

Job description

Overview

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

About the Role

Are you a Nurse Practitioner who thrives on connecting with patients and making a real difference in their health outcomes? Do you want to leave behind rigid, cookie-cutter systems and join a dynamic, patient-centered organization that values your creativity and clinical expertise? If you\u2019re passionate about improving outcomes at scale and energized by meaningful patient engagement, we want you on our team.

At Galileo, we\u2019re transforming healthcare by delivering personalized, comprehensive care to those who need it most — underserved patients and those with complex medical needs. We use technology, data, and operational rigor to drive outcomes, and we believe the clinicians doing this work are central to that mission. We\u2019re a digital-first medical group, and we\u2019re proud of the culture we\u2019ve built: inclusive, collaborative, and deeply committed to health equity.

Galileo is looking for a culturally-competent Nurse Practitioner to join our Population Health team. In this role, you will use phone and video-based care to provide high-quality, comprehensive follow-up care to patients who are post-hospital discharge.

Here\u2019s what you\u2019ll do:

• Cover our care needs for our Transitions of Care program.
• Day to day work includes telephonic outreach ("cold calls") and scheduled video/phone visits for patients who have recently been hospitalized and discharged.
• Visits focus on: Medication reconciliation, symptom screening, and ordering of any needed follow-up labs, medications or supplies.
• You will also navigate conversations with patients to build trust, explain Galileo\u2019s care model and connect them to services.
• Coordinate care across settings — hospital and ED transitions, pharmacies, and community providers — to keep patients connected and moving forward.
• Collaborate with our nursing team
• Be accountable to individual performance targets while contributing to team-level population health goals

How We Work

Galileo is a 24/7 medical group that provides high-quality, comprehensive primary care as well as transition of care follow-up. We work in 4-hour shifts (mornings, afternoons, evenings, overnight on weekdays and weekends). At 24+ hours you will be considered full-time and benefits eligible. Providers are expected to work weekends on a monthly basis, specific schedule will be influenced by total hours committed and patient care demands.

We are currently looking for a Nurse Practitioner with an active license in either MA and/or CT who is available to work 32-36 hours/week.

Compensation

$78/hour (regular rate) and $90/hour (premium rate)

About You

You're a people person. You love connecting with others and have an innate ability to build rapport quickly — even on a cold call. Your curiosity and creativity come through in every patient conversation, and you're looking for an environment where those instincts are an asset, not an afterthought. You enjoy collaborating with RN and administrative colleagues. You are flexible to changing workflows and enjoy solving problems. You identify systems issues and offer suggestions for improvement.

We look for passionate clinicians who are invested in solving complex problems that impact millions of lives and excited about fixing what's broken to improve care quality and health outcomes for everyone. We believe in a culture that fosters teamwork, excellence, and sound decision-making — built on mutual respect and trust.

We would love to hear from you if you have the following or equivalent experience:

Qualifications

• Certified Nurse Practitioner in Adult, Family or Geriatrics
• Active state licensure in MA and/or CT, with the ability to obtain additional state licensures
• 5+ years of post-graduate clinical experience in Primary Care or Geriatrics
• 2 of those years may be substituted by time spent working at a Skilled-Nursing facility or Long Term Care facility
• Direct experience engaging Medicare and Medicaid populations managing complex, comorbid conditions
• Motivational interviewing skills you can draw on to help patients make meaningful behavioral changes
• Comfort in a digital-first environment, with experience in or a genuine appetite for virtual care delivery
• Solid tech proficiency; familiarity with Google Suite and Slack is a plus
• Excellent written and verbal communication skills
• Bilingual in English and Spanish, including cultural fluency, is a strong bonus

How We Care for You

• Flexible scheduling - design the schedule that works best for YOU
• Competitive health, vision and dental plans
• Company paid short and long term disability
• 12 weeks paid parental leave
• Malpractice insurance provided, including tail coverage
• 401(k) with company match

How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigationand obtain more information regarding online scams at theFederal Trade Commission.