Complex Care Coordinator: OIDD

State of South Carolina; Cayce (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Parental Leave

Retirement Plan

Job summary

The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, seeks a Complex Care Coordinator to manage cases for individuals with complex needs, including those in hospital settings and those with DSS involvement.

Responsibilities include coordinating services, documenting activities, and facilitating transitions to other providers.

Qualifications

• Bachelor's or graduate degree from an accredited college or university and at least one year of experience with the target population.
• Knowledge of interagency case management principles and practices.
• Familiar with OIDD populations (intellectual/developmental disabilities, brain injury, spinal cord injury) and available services.
• Excellent verbal and written communication skills.
• Computer literacy and ability to use standard office software and electronic documentation systems.

Responsibilities

• Provide comprehensive case management services for assigned cases.
• Assist with implementing needed services and supports for stabilization.
• Authorize services as approved on the Support Plan.
• Facilitate transfer to identified case management provider after stabilization.
• Document activities and provide updates to supervisor.
• Perform other case management duties as assigned.

Skills

Case management

Interagency coordination

Medicaid knowledge

Communication skills

Computer literacy

Education

Bachelor's degree or higher

Job description

Are you passionate about making a real difference in people's lives? Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Complex Care Coordinator who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position provides comprehensive case management support, ensuring the coordination of services for individuals with complex unmet needs, including those in hospital settings, those discharging from youth service and those with DSS Adult Protective Service involvement: The Complex Care Coordinator:

• Provides comprehensive case management services for assigned cases.
• Assists with implementing needed services and supports for stabilization.
• Authorizes services as approved on the Support Plan.
• Facilitates transfer to identified case management provider once the case has been stabilized.
• Documents activities as required and provides requested updates to supervisor.
• Other case management functions as assigned.

BHDD-OIDD is a part of the state's behavioral health and developmental disabilities agency, providing services for individuals with intellectual and developmental disabilities, mental health conditions and substance use disorders through a wholistic, streamlined and coordinated approach. OIDD assists in the planning, developing, coordinating, and funding services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain injury, and spinal cord injury and similar disability.

This position is located at BHDD's Central Office in Cayce, SC.

A bachelor's degree or graduate degree from an accredited college or university and at least one year of experience working with the target population, including experience in the OIDD service delivery system.

Knowledge of interagency case management principles and practices. Familiar with the populations served by OIDD (individuals with intellectual disabilities, related disabilities, brain injury, spinal cord injury, and similar disabilities) as well as available services/supports. Knowledge of Medicaid State Plan and OIDD operated Home and Community-Based (HCB) Waiver services. Ability to interpret and apply policies and procedures. Excellent verbal and written communication skills, including the ability to communicate effectively. Computer literacy, including the ability to use standard office software and electronic documentation systems. Ability to exercise judgment and discretion as well as establish and maintain effective working relationships.

Employment Contingency: Employment is contingentupon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; background record checks (to includefingerprinting), South Carolina Department of Social Services’ Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General “List of Excluded Individuals/Entities” screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials.We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information.

Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)