Complex Assistant Manager

RBC Capital Markets LLC; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

RBC Wealth Management seeks a Complex Assistant Manager to lead a multi-branch team and implement strategic initiatives across the complex. You will partner with recruitment to staff and train, ensuring adherence to policies and regulatory procedures.

The role supports advisors with onboarding and ongoing training to grow their business. You will collaborate with Compliance, Surveillance, Legal, and other departments, while jointly developing the complex budget and monitoring performance to meet

Qualifications

• 7+ years of industry experience
• 3+ years of leadership experience
• Ability to influence others and build relationships
• Ability to manage multiple priorities in a fast-paced environment
• Licenses: Series 7, 8 (or 9/10) and 66 (or 63/65) and Insurance for each state in complex

Responsibilities

• Lead a team across multiple branches and own hiring/training processes
• Manage Complex Operations Team and ensure compliance with policies
• Assess risk for daily sales activities and resolve issues
• Oversee onboarding of new advisors and training on policies
• Serve as contact for Business Supervision, Compliance, Surveillance, and Legal
• Partner with Complex Director to develop and manage the budget

Skills

Coaching

Communication

CRM Strategies

Sales Forecasting

Negotiation

Strategic Planning

Education

Bachelor's degree or equivalent

Job description

Job Description

Join RBC Wealth Management and become an integral member of the Complex Management Team by serving as the primary liaison between the complex, branches and other corporate departments. As the Complex Assistant Manager (CAM), you will accelerate and drive the firm's strategic initiatives by fostering meaningful partnerships, relationships and inclusive culture across the complex.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

What will you do?

• Lead a team across multiple branches. Partner with recruiting in the staffing process and own overall hiring and training. Drive excellence by coaching staff and enabling performances using the tools and training available
• Manage the Complex Operations Team and ensure all required Operations related policies are adhered to. Enable and prepare the complex and branches in compliance inspection process and develop action plans to address any gaps
• Assess suitability and risk for daily sales activities. Ensure branch staff members comply with regulatory, firm, complex and branch procedures, while resolving issues as needed.
• Ensure new advisors are properly onboarded including overseeing the process of coordinating new clients' paperwork, and ensure new advisors receive training on RBC's policies and procedures; and proactively support Financial Advisors efforts to build their business and effectively service their clients
• Serve as a point of contact for multiple departments within RBC including Business Supervision Group, Compliance, Surveillance, and Legal
• Partner with the Complex Director to develop and finalize the overall budget and actively manage it to its expected results

What do you need to succeed?

Must-have

• 7+ years of industry experience
• 3+ years of leadership experience
• Demonstrated ability to effectively influence others while building relationships
• Ability to independently manage multiple demands and competing priorities and the ability to work effectively in a fast-paced, deadline-oriented environment
• Series 7, 8 (or 9/10) and 66 (or 63/65) and Insurance licenses required for each state in complex

Nice-to-have

• Bachelor's degree or equivalent working experience
• 5+ years of leadership experience
• Comprehensive knowledge of investment products and strategies, and understanding of the operations of a branch office

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

Job Skills

Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

• Address: 345 CALIFORNIA STREET:SAN FRANCISCO
• City: San Francisco
• Country: United States of America
• Work hours/week: 40
• Employment Type: Full time
• Platform: WEALTH MANAGEMENT
• Job Type: Regular
• Pay Type: Salaried

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.