Complex Assistant Executive Steward - Hilton San Francisco Union Square and Parc 55

Hilton; San Francisco (CA); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

Career growth

Discounted room stays

Worldwide travel benefits

Job summary

Hilton San Francisco Union Square and Parc 55 seek a Complex Assistant Executive Steward to oversee stewarding operations, manage inventory, and coordinate high-volume food and beverage service with a focus on hospitality and compliance.

You will lead daily lineups, monitor sanitation, handle scheduling, and develop the team in a fast-paced, union-aware convention hotel environment, with opportunities for growth and travel benefits.

Qualifications

• Must have 2+ years of hotel/convention steward management experience.
• Experience in large convention hotels or high-volume resorts preferred.
• Proficiency with Word/Excel, BirchStreet (inventory & ordering), and UniFocus (scheduling/labor).

Responsibilities

• Support inventory control, including distribution, storage, and maintenance of china, glassware, linen, and silver.
• Monitor sanitation standards and ensure health and safety compliance.
• Oversee equipment maintenance and operation of food service gear.
• Assist with cost management and identify opportunities for savings.
• Schedule shifts, coach staff, and support performance development.
• Ensure regulatory standards and HACCP/alcohol safety protocols are followed.

Skills

Spanish (bilingual)

Leadership

Organizational skills

Communication skills

Tools

BirchStreet

UniFocus

Microsoft Word

Microsoft Excel

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!

Job Description

As a Complex Assistant Executive Steward, you’re not just supporting strategic oversight of all stewarding operations across the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Hilton San Francisco Union Square and Parc 55 is looking for a Complex Assistant Executive Steward. Located just two blocks from Union Square and Westfield San Francisco Centre. Our Hilton Union Square property in the largest in the Bay Area with 1921 rooms, over 150,000 square feet of meeting space. Our Parc 55 property has 1024 room with over 30,000 square feet of meeting space. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE!

If you have at least 2 years hotel/convention steward management experience, the drive and passion to provide a secure and memorable environment for our guests, this is the position for you. Join us where we know that you’ll love being a part of the Hilton team that is ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!

Shift: Varies (AM/PM - including weekday, weekends and holidays.)

Key Details

• Primarily administrative role focused on inventory management, ordering, and operational oversight of high-volume food and beverage items.
• Oversees daily operations, ensuring appropriate team member coverage and effectively delegating responsibilities as needed.
• Leads daily team lineups, reviews forecasts, and communicates operational priorities and activities.
• Coordinates and oversees activity execution, ensuring smooth day-to-day operations and accountability across the team.
• Position breakdown: approximately 80% administrative responsibilities and 20% hands‑on operational support.
• Requires experience in a large convention hotel or high-volume resort environment.
• Strong knowledge of union work environments preferred, with the ability to hold team members accountable, make decisions confidently, and delegate effectively.
• Proficiency with Microsoft Word and Excel, BirchStreet (inventory and ordering), and UniFocus (scheduling and labor management).
• Bilingual Spanish skills are highly beneficial.
• Strong organizational, leadership, and communication skills with the ability to manage multiple operational priorities simultaneously.

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Responsibilities

Here’s what you'll do during a typical day:

• Support inventory control: Assist with daily coordination, distribution, storage and maintenance of essential items – including china, glassware, linen, and silver – ensuring accuracy and availability for all operations
• Monitor sanitation standards: Assist in implementing and overseeing sanitation procedures to ensure compliance with health and safety regulations
• Oversee equipment maintenance: Assist in securing, maintaining, and ensuring the functionality of food service equipment
• Assist with cost management: Track expenses and identify cost‑saving opportunities to support departmental efficiency and profitability
• Support team performance and development: Assist with day‑to‑day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

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Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.