Complex Accounting Manager

Highgate Hotels L.P.; Denver (CO); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k)

Job summary

Highgate Hotels L.P. is seeking an Accounting Manager to support the Director of Finance and Assistant Director in maintaining accurate financial reporting and internal controls. The role emphasizes Payroll, Income Audit, and Accounts Receivable processing and collections, with compliance to regulations and SOPs.

The position requires collaboration with the Finance team to safeguard owner assets, improve processes, and ensure timely monthly close. Applications timelines span mid-late August.

Qualifications

• College courses in an associated or related field and/or related experience in a hotel or hospitality environment.
• Proficient in Windows and Microsoft Office (Excel intermediate, Word basic).
• Accounts Receivable and Payroll experience preferred.
• Opera PMS experience preferred.

Responsibilities

• Monitor, prepare, and communicate financial reports by due dates.
• Handle Income Audit and BiPortal data entry daily.
• Process payroll entries and maintain time/attendance records.
• Maintain daily Accounts Receivable, billing, and collection processes.

Skills

Accounts Receivable

Payroll

Communication skills

multitasking

Customer service

Education

Hospitality-related coursework or experience

Hotel/Guest service industry experience

Tools

Windows

Microsoft Excel

Microsoft Word

Opera PMS

Job description

Compensation Type

Yearly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Overview

The Accounting Manager is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial reseporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphais is placed on the management of Payroll, Income Audit and Accounts Receivable processing and collections

Applications will be accepted between 8/20/-9/1

Benefits

• In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full‑time and part‑time associates who qualify.

Responsibilities

• Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates.
• Income Audit including entering information into the BiPortal on a daily basis.
• Utilize and maintain time and attendance system and process, daily, weekly, and bi‑weekly payroll and related information to include verifying payroll information, recording earnings/deductions., etc.
• Prepare and input all required payroll journal entries.
• Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process.
• Monitor payment requirements on groups or functions and process deposits.
• Approve or decline credit requests.
• Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue.
• Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures.
• Handle customer inquries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
• Process returned checks and credit card chargebacks.
• Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.)
• Partner with the Sales and Events Team by establishing customer credit, including but no limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements.
• Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write‑offs.
• Update daily revenue reports both for internal distribution and corporate distribution.
• Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
• Keep management aware of any unusual operation or financial occurances and/or significant deviations.
• Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
• Assist in the monthly close process by posting journal entries that are related to daily/monthly responsibilities.
• Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevatiung to the Director of Finance or General Manager.
• Cross‑Train in other areas within the Accounting Department including accounts payable.
• Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience

Qualifications

• Collegecourses in an associated orrelated fieldand/or related experience in an Hotel or Hospitality environment
• Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
• Accounts Receivable and Payroll experience is preferred
• Hotel PMS Opera is preferred
• Flexible and long hours sometimes required, especially during the last and first few days of the month
• Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meeting and trainings.
• Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming.
• Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guests or operational needs.
• Perform other duties as requested by managment.