Compassionate Wheelchair Transport Specialist

Navarre Corporation; Des Moines (IA); Presencial; USD 22 000 - 33 000; Tempo integral

Resumo da oferta

Navarre Corporation is seeking a dependable Wheelchair & Secure Transport Driver in Des Moines, IA. You will transport wheelchair, ambulatory, and secure behavioral health passengers between hospitals, facilities, residences, and other approved locations.

The ideal candidate is compassionate, dependable, and able to work independently, including with individuals who may have mobility limitations or behavioral health needs.

Qualificações

• Must be at least 21 years of age.
• Valid driver's license with an acceptable driving record.
• Must meet company and insurance driving requirements.
• High school diploma or GED preferred.
• CPR/BLS certification or ability to obtain.
• Must successfully complete required background checks.
• Ability to remain calm and professional in stressful or unpredictable situations.
• Strong communication and customer-service skills.
• Dependable, punctual, and able to work independently.
• Ability to follow written and verbal instructions.
• Comfortable working with individuals experiencing behavioral health or emotional challenges.

Responsabilidades

• Safely operate wheelchair-accessible vans and secure transport vehicles.
• Assist passengers with safely entering and exiting the vehicle.
• Properly operate wheelchair lifts, ramps, and securement systems.
• Ensure passengers, wheelchairs, mobility devices, and belongings are safely secured before transport.
• Provide appropriate supervision during secure and behavioral health transports.
• Maintain awareness of passenger behavior and surroundings throughout transport.
• Use verbal de-escalation techniques when appropriate.
• Maintain professional boundaries and treat all passengers with dignity and respect.
• Communicate trip status, delays, concerns, or changes with dispatch.
• Follow established safety, secure transport, and emergency procedures.
• Complete required trip documentation, vehicle inspections, and incident reports accurately.
• Maintain passenger confidentiality and follow HIPAA requirements.
• Keep assigned vehicles clean, organized, fueled, and ready for service.
• Report vehicle or equipment concerns promptly.
• Perform additional transportation-related duties as assigned.

Conhecimentos

Customer service

Calm under pressure

Defensive driving

HIPAA awareness

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Navarre Corporation is seeking a dependable Wheelchair & Secure Transport Driver in Des Moines, IA. You will transport wheelchair, ambulatory, and secure behavioral health passengers between hospitals, facilities, residences, and other approved locations.

The ideal candidate is compassionate, dependable, and able to work independently, including with individuals who may have mobility limitations or behavioral health needs.