Compassionate Senior Living Advisor

Catalyst Senior Living Solutions, LLC; Kansas City (MO); On-site; USD 40,000 - 56,000; Full time

Job summary

Catalyst Senior Living Solutions, LLC is seeking a Senior Living Advocate to discuss senior living options with seniors and families by phone. You will listen, ask thoughtful questions, gather information, and guide families toward options that fit their needs with compassion and clarity.

You will manage multiple conversations, document details accurately, and collaborate with the Catalyst team to support families during a potentially stressful time.

Qualifications

• Experience in healthcare, senior living, customer service, sales, hospitality, or social services provides a strong foundation.

Responsibilities

• Speak with seniors and family members by phone to understand needs and preferences.
• Ask thoughtful questions and gather information to identify suitable senior living options.
• Build rapport and provide compassionate, professional guidance throughout conversations.
• Manage multiple families and follow-up activities with accurate documentation.
• Communicate consistently and follow through on next steps.

Skills

Active listening

Empathy

Curiosity

Trust building

Organization

Tech literacy

Job description

Catalyst Senior Living Solutions, LLC is seeking a Senior Living Advocate to discuss senior living options with seniors and families by phone. You will listen, ask thoughtful questions, gather information, and guide families toward options that fit their needs with compassion and clarity.

You will manage multiple conversations, document details accurately, and collaborate with the Catalyst team to support families during a potentially stressful time.