Compassionate Patient Care Associate for Acute and Long-Term

Mercy Health; Lorain (OH); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

403(b) retirement plan with employer"s

Paid time off

Tuition assistance

Job summary

Mercy Health is seeking a capable healthcare associate to provide direct patient care under the supervision of a Registered Nurse or other healthcare professional. You will document patient information accurately and communicate clearly with the care team, while supporting patient comfort and safety during full-time shifts.

The role emphasizes teamwork, adherence to clinical guidelines, and compassionate care, with rotating weekends and holidays as part of a 36-hour weekly schedule.

Qualifications

• Direct patient care tasks as part of a healthcare team.
• Documentation of patient information in clinical records.
• Adherence to safety and clinical guidelines.

Responsibilities

• Provide direct patient care including basics like comfort, vital signs, hygiene, and mobility.
• Act as liaison between patient and nurse to report changes or concerns.
• Provide high level customer service to patients, families, visitors and staff.
• Document accurately and timely patient care activities.
• Communicate professionally, both verbally and in writing, at all times.

Skills

Effective communication

Team collaboration

Basic patient care

Vital signs

Infection prevention

Documentation

Customer service

Adaptability

Clerical duties

Data collection

Education

High School diploma or GED

Tools

Familiar with medical records systems

Job description

THIS IS A COLLECTIVE BARGAINING UNIT POSITION

Summary Of Primary Function/General Purpose Of Position

Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health.

Essential Job Functions

• Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes or concerns to nurse
• Provides high level customer service to all patients, patient's family, visitors and all employees
• Provides accurate, precise, timely documentation when applicable for patient care
• Uses professional, verbal and written communication skills at all times
  
  

Work Experience

Preference for recent experience in acute care and/or long-term care facility

Required Skills

• Ability to clearly communicate to other members of the healthcare team
• Ability to understand and follow directions of healthcare team
• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
• Infection prevention and transmission-based precautions
• Understanding of clerical duties and office-based technology
• Team dynamics
• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
• Basic hygiene and activities of daily living care
• Feeding, hydration, and nutrition
• Bowel and bladder elimination
• Ambulation and patient mobility
• Use of clinical technology
• Compassionate, relationship-based approach in care activities
• Accountability for completion of assigned tasks
• Escalation of concerns via chain of command
  
  

Certifications

• BLS Basic Life Support - American Heart Association (preferred)
• Nursing Student with First Clinical Rotation complete OR state testing complete (required)
  
  

Education

High School/GED (required)

Shift/Schedule

• Full Time - Scheduled for 36 Weekly Hours
• Shift Times - Days (7am-7:30pm)
• Rotating Weekends & Holidays
  
  

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
  
  

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]