Compassionate Medical Assistant—Patient Care & Support

Mercy Health; Toledo (OH); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Referral bonuses

403(b) match

Health coverage

HSA/FSA

Life insurance

Mental health resources

PTO

Parental leave

Disability insurance

Tuition assistance

Professional development

Job summary

Mercy Health is seeking a Medical Assistant for the Executive Parkway Medical Office Building to provide direct and indirect patient care under provider supervision, assist with examinations, take vital signs, and document needs.

The role emphasizes patient care, accurate documentation, and collaboration within a high-volume clinic setting. Mercy Health offers competitive pay, comprehensive benefits, tuition assistance, and ongoing professional development opportunities.

Qualifications

• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Provide authorized prescription and drug refill information for pharmacies as directed by provider.
• Explain treatment procedures, medications, diets, or physicians' instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
• Strong oral and written communication skills
• Ability to collaboratively work with patients, families, and teams within a high-volume environment.
• Medical terminology
• Attention to detail
• Ability to multitask
• Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)

Responsibilities

• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.

Skills

Medical history

Vital signs

Administer meds

Lab specimens

Pharmacy info

Explain treatments

Sterilize instruments

Lab tests

Office duties

Instrument support

Communication

Medical terminology

Attention to detail

Multitask

Office equipment

Education

High School/GED

MA program enrollment

Job description

Mercy Health is seeking a Medical Assistant for the Executive Parkway Medical Office Building to provide direct and indirect patient care under provider supervision, assist with examinations, take vital signs, and document needs.

The role emphasizes patient care, accurate documentation, and collaboration within a high-volume clinic setting. Mercy Health offers competitive pay, comprehensive benefits, tuition assistance, and ongoing professional development opportunities.