Compassionate Medical Assistant - Patient Care Pro

CommonSpirit Health; Henderson (NV); On-site; USD 60,061,000 - 84,816,000; Full time

Job summary

Dignity Health Medical Foundation is seeking a Medical Assistant to support patients and the clinical team in a busy outpatient setting. You will lead chart preparation and ensure information is current for physicians on-site. You will interact with patients daily, prioritizing service quality and efficiency.

The role emphasizes strong customer service, empathy, and effective communication, with adherence to scripted greetings and closings to ensure consistent patient experiences.

Qualifications

• High School Diploma or GED is required.
• Completion of a formal Medical Assistant program or military training equivalent to an accredited MA program.
• BLS American Heart Association CPR certification is required.

Responsibilities

• Delivers consistent customer service as outlined by the team.
• Maintains eye contact and friendly demeanor with patients.
• Demonstrates active listening with a positive can-do attitude.
• Shows empathy and respectful interactions with patients and staff.
• Uses scripted greetings to start patient interactions.
• Uses scripted closings to end conversations and interactions.

Skills

Customer service

Active listening

Empathy

Communication

Education

High School Diploma or GED

Formal Medical Assistant program

Job description

Dignity Health Medical Foundation is seeking a Medical Assistant to support patients and the clinical team in a busy outpatient setting. You will lead chart preparation and ensure information is current for physicians on-site. You will interact with patients daily, prioritizing service quality and efficiency.

The role emphasizes strong customer service, empathy, and effective communication, with adherence to scripted greetings and closings to ensure consistent patient experiences.