Compassionate Medical Assistant - Patient Care & Front Office

Singing River Health System; Pascagoula (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

A health care provider in Pascagoula is seeking a Medical Assistant responsible for patient care management under a Physician's supervision. The role requires excellent communication skills and completion of BCLS certification upon hire. Candidates must have at least a high school diploma and preferably come from a Medical Assistant program. This position emphasizes customer service and handling patient needs effectively in a dynamic healthcare setting.

Qualifications

• Must have at least one year of experience as a Certified Medical Assistant.
• Must complete and maintain BCLS certification upon hire.
• Must posess strong written and verbal communication skills.

Responsibilities

• Provide patient care management under Physician supervision.
• Assist front office personnel as directed.
• Ensure attentiveness to patient needs and hospital requirements.

Skills

BCLS certification

De-escalation training

Customer service skills

Communication skills

Education

High School graduate or equivalent

Graduate from a Medical Assistant program

Tools

MS Outlook

MS Word

Job description

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift

Rotating Monday - Friday (7:00 AM - 7:30 PM) and Monday - Friday (7:00 AM - 4:30 PM)

Location:

Singing River Pascagoula Hospital

Job Description

Position Overview:

The Medical Assistant works under the supervision of the Physician responsible for patient care management. He/She provides patient care in a caring and professional manner and assists front office personnel as directed by the Practice/Office Manager.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

High School graduate or equivalent required. Graduate from a Medical Assistant program preferred.

License

N/A

Certifications

Must complete and maintain BCLS certification upon hire and/or transfer.

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience

A minimum of one (1) year experience as a Certified Medical Assistant preferred.

Reports To

Service Line Operations Coordinator, as well as under the direction of the Physician responsible for patient care management as applicable.

Supervises

None

Physical Demands

Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.

Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands

Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.

Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands

Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.

Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together. Apply now and join our team.