Compassionate Home Care Scheduler & Care Coordinator

addus; Las Vegas (NM); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Monthly bonus

Daily pay option

Continued education

PTO plan

Retirement planning

Life insurance

Employee discounts

Job summary

Ambercare/Addus HomeCare in Las Vegas, NM is seeking a Service Coordinator to lead caregiver scheduling, supervise staff, and manage client care plans. The role involves in-home visits, monthly wellness calls, and coordinating with field staff to keep care plans on track.

The position requires strong interpersonal and organizational skills, 1 year of industry experience, and proficiency with scheduling software. In-office hours are Monday–Friday 8am–5pm in Las Vegas, NM.

Qualifications

• Must have strong interpersonal, organizational and communication skills.
• High school diploma or equivalent required; 1 year of industry experience.
• Proficient in Microsoft Word and Excel; experience with scheduling software.
• Must have reliable transportation.

Responsibilities

• Create and manage caregiver schedules in the scheduling system.
• Provide alternate coverage to ensure care plans are followed and services are uninterrupted.
• Contact care providers and clients to share service updates.
• Conduct monthly client wellness calls and in-home visits as needed.
• Escalate and manage client complaints and theft claims.
• Supervise direct service staff and enforce company policies and guidelines.
• Maintain professional branch appearance and confidentiality at all times.
• Ensure regular attendance and flexibility to meet agency needs.
• Follow MCO, Medicare, Medicaid, HIPAA regulations and agency policies.

Skills

Interpersonal skills

Organizational skills

Communication skills

Microsoft Word

Microsoft Excel

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling program

Job description

Ambercare/Addus HomeCare in Las Vegas, NM is seeking a Service Coordinator to lead caregiver scheduling, supervise staff, and manage client care plans. The role involves in-home visits, monthly wellness calls, and coordinating with field staff to keep care plans on track.

The position requires strong interpersonal and organizational skills, 1 year of industry experience, and proficiency with scheduling software. In-office hours are Monday–Friday 8am–5pm in Las Vegas, NM.