Compassionate Funeral Services Coordinator

Service Corporation International; El Paso (TX); Hybrid; USD 28,000 - 40,000; Full time

Job summary

Service Corporation International in El Paso, TX is seeking a Funeral Services Assistant to support funeral operations and provide information to families. Responsibilities include assisting with services, preparing documents, and handling office duties while maintaining compassion and professionalism.

The role requires a high school diploma, customer service experience, and proficiency with MS Office; valid driver’s license is preferred.

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred.
• MS Office familiarity and database skills.

Responsibilities

• Prepare for services: floral arrangements, chairs, caskets, urns, photos, keepsakes; ensure care and storage of items.
• Prepare documents related to services and cremations as directed by management.
• Assist with respectful preparation of remains, including dressing and lifting, or operation of crematory as permitted by law.
• Perform office duties: answer phones, operate fax, computer, multi-line phone system, debit card machine, etc.
• Run errands for supplies and flowers.
• Serve as usher; may park cars or handle transportation requirements.
• Drive funeral home vehicles for services and family pickups.
• Assist with visitations and funerals: chapel setup, dressing remains, delivering family items.
• Greet clients entering the office and provide information and assistance.

Skills

Compassion

Communication

Professional behavior

Team player

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Service Corporation International in El Paso, TX is seeking a Funeral Services Assistant to support funeral operations and provide information to families. Responsibilities include assisting with services, preparing documents, and handling office duties while maintaining compassion and professionalism.

The role requires a high school diploma, customer service experience, and proficiency with MS Office; valid driver’s license is preferred.