Compassionate Dining Services Associate

Viva Senior Living; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Viva Senior Living is seeking a Dining Services Associate to prepare and serve meals, maintain a clean and safe dining area, and support residents with compassion.

You will follow health regulations, assist with stock and daily room setup, and participate in safety drills to ensure high-quality service for residents and families.

Qualifications

• Must possess, at a minimum, a high school diploma or a GED.
• Read, write, speak and understand English.
• Able to work well with peers and residents with compassion and dignity.
• Must meet health and safety standards and adhere to policies.

Responsibilities

• Prepare and serve nutritious meals to residents in a safe sanitary manner.
• Maintain clean, safe working environment and proper handwashing.
• Serve meals in a pleasant, respectful manner mindful of residents’ needs.
• Handle stock, store properly, and assist in daily dining room setup.
• Follow HACCP/WHMIS knowledge and cleaning schedules; operate equipment safely.
• Participate in life safety drills and comply with emergency procedures.
• Report policy infractions, injuries, exposures, and safety concerns to supervisor.
• Fulfill assigned training and contribute to residents’ well‑being and rights.

Skills

Customer service

Teamwork

English proficiency

Health & safety awareness

Education

High School Diploma or GED

Job description

Description

POSITION TITLE: Dining Services Associate

DEPARTMENT: Dietary

REPORTS TO: Food Service Director

POSITION SUMMARY:

• The essential functions of the job for the Dining Services Associate requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:
• Comply with standards of business conduct in accordance with federal, state, and local health and regulatory standards and guidelines, as applicable.
• Must possess, at a minimum, a high school diploma or a GED
• Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
• In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.).
• Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.
• Must be able to read, write, speak, and understand English.
• Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.
• Must adhere to all facility policies and procedures.

RESPONSIBILITIES/ACCOUNTABILITIES

• Prepare and serve nutritious meals to our residents in a safe sanitary manner in accordance with Public Health Regulations, and in compliance with Sanitation Code.
• Be familiar with Hazardous Analysis Critical Control Point HACCP, Workplace Hazardous Material Information System WHMIS.
• Responsible for ensuring a clean, safe working environment and maintaining this responsibility by safe work habits, using correct hand washing techniques and routine cleaning.
• Serve attractive, nutritious meals in a pleasant, respectful manner, mindful of the special needs of the residents.
• Practice safe usage of all equipment within the department and the ability to clean, sanitize and maintain the equipment as outlined in the cleaning schedules.
• Prepare the dining rooms daily: set tables, pour beverages, clear and clean dishes.
• Upon receiving stock, put it away following the procedures as required.
• Follow cleaning procedures when mechanical equipment is not available ex: power failure.
• Performs other duties as directed by the Dining Services Director.
• Report any infraction in the food services department policies and procedures.
• Arrive to work at the scheduled time.
• Perform other related duties as required.
• Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights.
• Report any occupational exposures to blood, body fluids, infectious materials, and or hazardous chemicals in accordance with facility policy.
• Report work related injuries and illnesses immediately to your supervisor.
• As a condition of employment, complete all assigned training and skills competency.
• Participate in all life safety and emergency drills and trainings.
• Fulfill responsibilities as assigned during implementation or activation of the facility’s emergency plan.
• Assists with evacuation of residents in an emergency situation
• Maintain confidentiality of Protected Health Information, including verbal, written and electronic communications.
• Report non-compliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
• Protect residents from abuse and cooperate with all investigations.
• Report any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator.
• Report any retaliation or discrimination to the Human Resource Director and the Compliance Officer.
• Fulfill individual responsibility to report any suspicion of a crime to law enforcement and the state agency.
• Performs other duties as requested.

Requirements

annual health REQUIREMENTS:

• Must provide annual verification of a negative TB skin test.
• physical and sensory requirements:
• (With or Without the Aid of Mechanical Devices)
• Must be able to move intermittently throughout the workday.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations.