Compassionate Behavioral Health Support Specialist

Harboroaks; Knoxville (TN); On-site; USD 29,000 - 36,000; Full time

Job summary

Harboroaks in Knoxville, TN is seeking a compassionate patient-care aide to provide personal care to residents under clinical or nursing supervision. You will demonstrate empathy, maintain a professional attitude, assist with activities of daily living, and help ensure patient safety at all times.

Responsibilities include safety checks, documenting medical information, engaging patients in activities, coordinating transportation when needed, and supporting staff.

Qualifications

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.
• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

Responsibilities

• Demonstrate a sense of urgency related to patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Conduct safety checks and ensure supervision intervals are followed as noted or per individualized guidelines.
• Document timely, accurate and appropriate clinical information in the patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.

Skills

Patient care

Empathy

Documentation

Communication

Safety awareness

Education

High school diploma or equivalent

CPR certification

De-escalation training

Restraint certification

Job description

Harboroaks in Knoxville, TN is seeking a compassionate patient-care aide to provide personal care to residents under clinical or nursing supervision. You will demonstrate empathy, maintain a professional attitude, assist with activities of daily living, and help ensure patient safety at all times.

Responsibilities include safety checks, documenting medical information, engaging patients in activities, coordinating transportation when needed, and supporting staff.